Order arrived damaged and customer services couldn’t care less.
Christian
The Westminster Collection
6 years ago
Hi there, we are very sorry to hear that your goods have arrived damaged; our aim is to provide you with the highest quality goods available. So that this can be rectified, please log in to your online account and select 'I have an issue with a recent delivery' and then follow the process to ensure this is rectified for you. Our apologies again, Christian
The rHarry Potter collection are a special collection. If the first five are are a pleasure to hold and admire then I can't wait for the next delivery. Value for money.
Descriptions of items on website is really good. Customers are informed of potential delays as soon as possible ( e g Rupert Bear set; Hyleasaurus). Returns/exchanes are carried out with a minimum of...
