the service i received was excellent, the coin arrived quickly, all the information required was inside the envelope, ordering the poppy coin was easy, the Westminster web site was easy to use, they...
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Sally
The Westminster Collection
10 months ago
Hello. Thank you so much for your 5 star review. We're delighted to hear that your poppy coin arrived quickly and that you found everything you needed clearly presented in the pack. It’s great to know the ordering process and our website made things easy for you, especially as you begin your coin-collecting journey.
Your kind words mean a lot to us, and we’re thrilled to have played a part in starting your collection. If you ever need any support or guidance along the way, we’re always here to help. :) Sally
Thank you for your heartfelt review. We’re truly glad to hear that the Battle of Britain 85th Anniversary Pin Badge serves as a meaningful reminder of the bravery and sacrifice displayed. Sally
Westminster always give a terrific service.Everything good quality and always packaged to protect the goods inside.Good communication and can't fault them in any way.
Sally
The Westminster Collection
10 months ago
Hi. Thank you so much for your lovely feedback. It’s wonderful to hear that you’re pleased with the quality of your items and the care taken in packaging them. We’re delighted that you’ve consistently experienced great service and clear communication from us. :)
Your kind words mean a lot to the team, and we truly appreciate you taking the time to share them. If there’s ever anything more we can do for you, we’re always here to help. Sally
Excellent prompt service and always keep you updated about when you can expect delivery.I would highly recommend to family and friends.kind😁
Sally
The Westminster Collection
10 months ago
Hi. Thank you so much for your lovely feedback! I’m really glad to hear you’ve been happy with our prompt service and the regular delivery updates. Knowing you’d recommend us to your family and friends truly means a lot — that’s one of the best compliments we can receive. We appreciate you taking the time to share your experience, and if you ever need anything or have questions about your next coin, we’re always here to help. Sally
Quick shipping and updates on postage and managing account and subscription
Well packed
Sally
The Westminster Collection
10 months ago
Hi. Thank you so much for your lovely feedback!
I’m delighted to hear your pin badge arrived quickly. It’s great to know the packing and the way we manage account and subscription updates have helped make things smooth and reassuring for you.
We really appreciate you taking the time to share your experience, and we’re thrilled you’re happy with your order. Sally :)
The website was east to navigate and the payment process was straight forward, however there was no clear confirmation that the purchase would auto subscribe to a paid subscription. I only wanted the...
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Sally
The Westminster Collection
10 months ago
Hi. I’m pleased to hear you found our website easy to navigate and that the payment process was straightforward. I’m sorry, however, for the disappointment and frustration caused by the automatic activation of the paid subscription when you only intended to purchase a single commemorative coin.
We never want our customers to feel misled. The subscription details are included in the checkout journey, and you can cancel this at any time once it's active.
If you haven't already, please reach out to us directly and we can check the status of your account and help further if needed. Thanks, Sally
Brilliant kept me up to date about delivery. Value for money. Great service
Christian Evans
The Westminster Collection
10 months ago
Thanks for the 5 stars — I’m glad the updates and value for money stood out.
Kind regards,
Christian
產品評價
Christian Evans
The Westminster Collection
10 months ago
Thanks for the review, although I have to say I'm a little confused by the 1-star rating! If there are any problems with the new £5 coin, do let us know so we can do our best to put it right :)
Kind regards,
Christian