the service from wendy wu office was good, although different members of the group paid different prices for the holiday!!!!
Wendy Wu Tours
Wendy Wu Tours
11 years ago
We were sorry to hear you were unwell during the tour and hope you recovered quickly. Please rest assured your remarks relating to the guest house near the Great Wall have been duly noted and passed onto our office in China. There is no excuse for a lack of cleanliness and thank you for bringing this to our attention. We are pleased that overall you enjoyed the tour.
Kind regards,
Lorraine
The booking process was okay but we were very disappointed that Lisa
Who dealt with our booking failed to alert us to a special offer that arrived in our post the day after we completed our booking...
Was surprised to find the national guide asked for more tips for local guides as we were a small group. Not the customer's fault. Also to be told by the photographic leader that the national...
閱讀更多
Wendy Wu Tours
Wendy Wu Tours
11 years ago
We were surprised to read your comments as all tips on our group tours are included in the amount paid to the National ****** on arrival. We are looking into this as a matter of urgency and will be in touch shortly. We were further sorry to hear you were unwell in Beijing and truly hope you made a speedy recovery and were able to fully enjoy the rest of the tour.
Kind regards,
Lorraine
產品評價
交易日期： 09/04/2015
0
分享
可信賴顧客
11 years ago
Hotels were good and the local guide Jason was superb in everything he did.
Excellent service throughout from booking the holiday to coming home the international and local guides gave you so much information and nothing was too much trouble for them. All the Wendy wu staff...
閱讀更多
可信賴顧客
11 years ago
Excellent from booking the holiday with Lynsey who gave me so much advice and was so pleasant.
Kept us well informed and made sure everything was in place ready for our holidays
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
