The National guide was very good. The local guides on the whole were good. Food was good but by the time you had eaten 36 Chinese meals you lost the will to live a little. By the time the end of the...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home and thank you for your review following your Magnificent China tour with us which is one of your more popular tours. We are delighted you seem to have enjoyed the places you have visited but we will take on board your comments relating to time spent at attractions.
We try to be as fair with time spent at attractions with more time spent at the attractions of higher interest.
We hope to have the pleasure of welcoming you on another tour we can show you a more in depth look into China with another one of our tours we have on offer.
Kind regards,
Junior
We found the service excellent from the time we were met at Beijing airport to the time we left our hotel in Dhanghai to fly home. A major part of this was our National Guide Linda, who dealt with...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to post your feedback following your recent tour to China and we are delighted you have enjoyed your time away with us.
Please rest assured that we will pass over these very kind words to our China office who will in turn share these with Linda - it'll make her day!
Kind regards,
Junior
Linda our National Guide was very friendly yet professional. Spoke excellent English. Caters for all are requirements. Organised are trips and meals very well. Food was good to excellent. Listened to...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for taking the time to post your feedback following your recent tour to China.
Customer care and satisfaction is of paramount importance to us and we work very hard to ensure our customers' expectations are met and often exceeded.
We regret to hear that you are disappointed with your room share and felt this detracted from your tour experience. In our experience, our tour groups are welcoming and we find that single passengers and couples integrate very well.
As you can appreciate, we cannot match compatibility based on age or marital status and the number of single passengers can change at short notice. We do acknowledge your comments and disappointment but do hope that we can put this right in the future if you decide to travel with us again.
We are sure you have seen some great attractions and locations within China and hope these will be your lasting impression of your trip to China.
Kind regards,
Junior
Could not fault the general level of service pre and during the Tour
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for taking the time to post your experience while in tour with us as we appreciate your comments which help us to improve our services.
We were delighted to hear that you believe the planning and service provided could not be faulted and we managed to meet and surpass your expectations.
We appreciate your comments about the early starts which are designed to allow you to make the most of your day and will duly note your feeling of more recovery time!
Kind regards,
Junior
Welcome home, hope your tour went well and is one to remember.
We do have the cost of these optional extras within the FAQ's of our brochure, hopefully this information will come in handy when you travel with us again in the not too distant future!
Kind regards,
Junior
產品評價
交易日期: 28/09/2015
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可信賴顧客
11 years ago
Very pleased with service provided - good response time and tour tailored to our needs.
Excellent service through out the whole experience. we had a fabulous time,
the ******/ guide was very knowledgeable and extremely helpful. through out the tour he checked that we were happy with...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for taking the time to post your comments following your Highlights of India tour which you have recently returned from. It is very pleasing to hear your comments as it is clear you have enjoyed your visit to India.
We would also like to thank you for your comments relating to the order of cities visited as this is a unique insight you have provided us with and we need such feedback to ensure we offer the best product we possibly can.
We would love to have the chance to take you away with us again at some point in the not too distant future.
Kind regards,
Junior
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.