Wendy Wu Tours 評論

Thank you for taking the time to post your review following your Pursuit of Pandas tour which you have recently returned from. We hope you enjoyed your tour despite your disappointment at dining in separate rooms from the general public in some restaurants. As it is very common in Chinese culture to smoke during meal times, with this in mind and for the comfort and health of our passengers, your guide will often seat you in an separate dining room within the restaurant to avoid heavy smoke during your meal. Also your guide is always on hand and will address any disappointments relating to meals you may have if bought to his/her attention. Kind regards, Junior

Welcome to the Wendy Wu family! Our customers provide us with the best insight into our tours and the service we offer and how we can improve. We are delighted to hear that you have booked with us and are sure you have been given lots of tips from our previous customers who tend to travel with us on multiple occasions. We are looking forward to leading your tour but not as much as you will be! If you need anything or have any questions about your booking, please feel free to call or email us. Kind regards, Junior

Welcome home from your China Encounters tour, we are delighted to hear you have enjoyed your tour to China with us and are pleased to hear you have been recommending us to others based on your experience. We also appreciate your feeling of wanting to spend all day at your favorite attractions which can be difficult with so much to see! We hope to welcome you away again on a tour into more undiscovered parts of China in the not-too-distant future! Kind regards, Junior

Thank you for your kind comments you have attributed to Tom, we have passed over your comments and put a smile on his face! We look forward to welcoming you on your tour to China. Kind regards, Junior

Disappointed you were not entirely happy with the service you have received and although your baggage was on a separate flight we are confident you were reunited with it as you arrived at your hotel. We hope you have come away with some positives from your experience in China. Kind regards, Junior