At our local non-chain pet store I was purchasing 'the usual' for my two boxers, one a nine year old and one a puppy. I picked up a couple of 100g sample packs of Webbox Natural to use as training...
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Laura Watson
Webbox
9 years ago
Dear Jonathan,
Thank you very much for your feedback and comments. It's a delight for us to hear that your dogs loved their 100g Naturals Sample and that they are now enjoying their Webbox food more than anything!
Kind Regards,
The Webbox Team
交易日期: 20/05/2017
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可信賴顧客
9 years ago
really clear website, fast delivery and item was exactly as described. will be using this website again. The cat absolutely loves it
Laura Watson
Webbox
9 years ago
Dear Natalie,
Thank you very much for your feedback and comments.
We are delighted to hear that you're happy with the service you have experienced and we hope that your cat will continue to enjoy his Webbox Jelly Pouches.
Ordered by email and delivered within 48 hours - Great Service
Laura Watson
Webbox
9 years ago
Dear William,
Thank you very much for your feedback and comments. We are delighted to hear that you're happy with the service you have experienced and that your products have arrived safely.
It was easy to use and fast. I will be using again.
Laura Watson
Webbox
9 years ago
Dear Sharon,
Thank you for your feedback and comments.
We are delighted to hear that you're happy with the service you have receieved and we hope that your dogs will continue to sit and enjoy their daily Webbox treats :-)
Only dropped a star as would be nice to have the option to reorder the same a previous without starting from scratch.
Laura Watson
Webbox
9 years ago
Dear Corina,
Thank you very much for your feedback and comments.
We are delighted to hear that both you and your dog have found a food that you are happy with and we hope your pooch continues to enjoy his Webbox food. We will also pass this suggestion onto the appropriate team who will look into this.
I buy the webbox dog trays on a regular basis & have had no problems at all. But this time 2 boxes of trays had burst open in transit due to packaging or being bashed about by the courier. I...
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Laura Watson
Webbox
9 years ago
Dear Joanne,
Thank you very much for your feedback and comments on this. We're sorry to hear about the issue with the transport and we will be passing this onto the appropriate team to be looked into. However, it's great to hear that you're happy with the customer service you have experienced and the issue was resolved quickly!
Delivery, as always is superb, website however is awful. Every time I have used it from varying devices I have issues. Always sticks on confirmation page.
Laura Watson
Webbox
9 years ago
Dear Dave,
Thank you very much for your feedback and comments. We will be passing your comments about the website issues onto the appropriate team who will look into this further. Apologies for any inconvenience that the website has brought, but we are delighted that you're happy with the delivery service you have experienced.
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!