We had lots of damaged tins over several orders and some of our latest order also had some damage.
We were offered replacement tins but only after we returned the damaged items. We thought this was a...
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info@petschoice.co.uk
Webbox
1 year ago
Thank you for sharing your feedback. We are so sorry for any inconvenience caused. I can see that we offered to collect the damaged tins prior to replacing them. Please be assured it is rare that orders arrive damaged, so will share this feedback with our team and delivery partner.
Order accepted,then told it was being processed.The next message I got was to tell me they had no stock left.Not very impressed
info@petschoice.co.uk
Webbox
1 year ago
Thank you for your feedback. We are so sorry to hear this. Please be assured this is not a reflection of our usual service. Unfortunately, it appears that your order was accepted in the short time before the stock levels on our website were updated.
Our cats absolutely love their Webbox treats. Orders are always delivered on time.
info@petschoice.co.uk
Webbox
1 year ago
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with your order and the service received. Thank you for choosing to shop with us!
Easy to order well delivered on time just disappointed there were only 8 pouches per box whereas in the supermarkets there are 12 pouches at the same price
info@petschoice.co.uk
Webbox
1 year ago
Thank you for sharing your feedback. We are sorry to hear of your disappointment. We have checked the listing on our website and can confirm the product information is correct. We sincerely hope your new kitten is enjoying the food. Thank you for choosing to shop with us.
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with your order and the service received. Thank you for choosing to shop with us!
交易日期: 25/08/2025
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Feefo 驗證
1 year ago
My cats absolutely love these
info@petschoice.co.uk
Webbox
1 year ago
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with your order and the service received. Thank you for choosing to shop with us!
The service was excellent from start to finish, I was kept fully updated regarding tracking and the items were delivered when you said they would be delivered, so very happy with your service and a...
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info@petschoice.co.uk
Webbox
1 year ago
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with your order and the service received. Thank you for choosing to shop with us! Sending belly rubs to the new pup.
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with your order and the service received. Thank you for choosing to shop with us!
My two senior cars has gone off their normal cat food in jelly. The order was received within a few days and both cats love this pate food.
info@petschoice.co.uk
Webbox
1 year ago
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with your order and the service received. Thank you for choosing to shop with us!
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!