Property people who view things differently. We’re everyday people who genuinely care about delivering brilliant service.
服務
4.6
/5
5
4
3
2
1
36
3
2
1
2
44
過去一年 則評價
顯示全部878則評論
JS
Joshua David Franklin Shaw
Feefo 驗證
6 years ago
Joshua David Franklin Shaw說了有關 Seekers:
neat
it was pretty simple? and the staff were nice
Sally
Seekers
6 years ago
Hi Joshua, thank you so much for your review, we will pass this on to the team! Kind regards, WR
0
分享
可信賴顧客
Feefo 驗證
6 years ago
The company does not pay too much attention to the client once the payment is received and the contract is signed. Fixed appointments (to ask information about the contract, to collect the keys) were...
閱讀更多
Sally
Seekers
6 years ago
Hello, thank you for your feedback. We apologise for any inconvenience caused, please could you email enquiries@waltonrobinson.com with full details of the appointment so we are able to investigate this? Kind regards, WR
0
分享
可信賴顧客
Feefo 驗證
6 years ago
Make sure emails go into normal folder
Sally
Seekers
6 years ago
Hello, we apologise if emails landed in your junk folder. Unfortunately we are not able to control the security levels of your email provider. You may be able to save our email domain as a safe sender to avoid this happening in future. Please get in touch if you would like to discuss this further on 0191 243 1000 or enquiries@waltonrobinson.com. Kind regards, WR
0
分享
可信賴顧客
Feefo 驗證
6 years ago
Very Good.
Sally
Seekers
6 years ago
Hello, thank you very much for your positive feedback! Kind regards, WR
0
分享
MI
Michela
Feefo 驗證
Newcastle upon Tyne
6 years ago
Michela說了有關 Seekers:
Lack of action / follow-up when dealing with problem
How they can improve their service:
-property manager should reply to emails
-was promised incentive vouchers that never got
-was told 3-4 times contractors would come and fix something in...
閱讀更多
Sally
Seekers
6 years ago
Hi Michela, we are sorry to hear you are not happy with the service you have received from Walton Robinson. We are just waiting for your vouchers to be delivered and will get these to you as soon as we have them. The contractor has confirmed he will be out this week to complete any outstanding work. Please accept our apologies for the delay. Kind regards, Walton Robinson
0
分享
DO
Dominique
Feefo 驗證
Newcastle Upon Tyne
6 years ago
Dominique說了有關 Seekers:
Appalling customer service
Appalling customer service. Even though, it's been over a month we moved in our flat, we still haven't received the inventory. We have emailed and called them every week about this in the last month,...
閱讀更多
Sally
Seekers
6 years ago
Hi Dominique, your Property Supervisor has contacted you this week to discuss the issues you have been experiencing. The contractor has attended this week to complete all outstanding work in the property. The issue with the rent payment has also been sorted. Apologies for the confusion. Kind regards, Walton Robinson
0
分享
EM
Emma
Feefo 驗證
newcastle upon tyne
6 years ago
Emma說了有關 Seekers:
Moyen
Bien dans l'ensemble. Point négatif: ils ne répondent à aucun mail et aucune information n'est donnée concernant les utilities.
Sally
Seekers
6 years ago
Hello, thank you for your feedback. If you would like any further information from us please contact us on 0191 243 1000 or email enquiries@waltonrobinson.com. Kind regards, WR
0
分享
可信賴顧客
Feefo 驗證
6 years ago
Kind, Patient, Friendly, Helpful, Professional.
It's the first time for me to rent a property in the UK and it was really challenged for me. The Clerk showed brilliant servive and great kindness to help me complete the forms. Also, a girl with...
閱讀更多
Sally
Seekers
6 years ago
Hello, thank you so much for your feedback, we're very happy to hear that our team helped you out and we will pass on your thanks. Kind regards, WR
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.