We're sorry to hear you were less than satisfied with the rates on your recent transaction.
We pride ourselves on offeringcompetitiverates and fees to our customers, and believe we can deliversavings over fees charged by other banks for similar transactions. Do expect a call from your account manager to discuss what occurred and how we might make it up to you.
-- Team Wallex
交易日期： 02/11/2020
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SK
skchew
Feefo 驗證
5 years ago
skchew說了有關 Wallex:
Jaycee was super efficient in his dealing to get me the best rate he can. He understood my requirement very well and monitored the rates closely for me. The whole process was painless for me.
Fast and hassle-free. Fees and exchange rates are comparable to online competitors. However, if i want a transfer done fast, I use Wallex. Versus competitors, Wallex also has better global coverage,...
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產品評價
交易日期： 12/08/2020
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TK
Tom K
Feefo 驗證
5 years ago
Tom K說了有關 Wallex:
Fast, hassle free service with very reasonable and transparent fees. Amazing support that can actually answer questions that go beyond FAQ and support scripts. Couldn't ask for more!
產品評價
交易日期： 13/08/2020
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CG
Chee Kiong Kelvin Goh
Feefo 驗證
5 years ago
Chee Kiong Kelvin Goh說了有關 Wallex:
many thanks to the team. service wise is very good.
They can be a tad slow in processing the transfer (by a matter of days). But in all other respects I find the service and value most excellent.
產品評價
交易日期： 31/07/2020
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可信賴顧客
Feefo 驗證
5 years ago
一次汇款只有4800新币，我觉得太少 最好改到1万新币比较合适
Vidhi Shah
Wallex
5 years ago
感谢您抽空给我司提供最宝贵的建议。很高兴地通知您，我们将于近期上调单笔交易限额，以便能给您带来更好的体验。衷心期待您继续关注和使用我们的产品。
Thank you for your feedback and suggested improvements.We are happy to inform you that we will be implementing a revision to our transactional limit in the near future. We hope that this will enhance your user experience. We look forward to your continued support.
產品評價
Vidhi Shah
Wallex
5 years ago
感谢您抽空给我司提供最宝贵的建议。很高兴地通知您，我们将于近期上调单笔交易限额，以便能给您带来更好的体验。衷心期待您继续关注和使用我们的产品。
Thank you for your feedback and suggested improvements.We are happy to inform you that we will be implementing a revision to our transactional limit in the near future. We hope that this will enhance your user experience. We look forward to your continued support.
Safety and assurance on the money being remitted. Speed of remittance (i.e. from money sent to receiving by the other party) could be improved/faster, like back when I first used it in Dec 2019...
