The connection is good though always delayed a few seconds. The line is often crackly and the sound a bit tinny. Occasionally it breaks up during a call.
I like the service but there are a couple of things that could improve. I don't like that if someone calls to leave a voicemail they have to press a button to actually send the voicemail. I.e. if...
Very limited means of communication by E-mail, response is slow, promises not kept, The freephone service very time wasting and ineffective .I have been waiting two months for number transfer-Will it...
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Jeff Chapman
Vonage
9 years ago
Thanks for your feedback. The number porting process in the UK for landline numbers can be very complicated. It involves multiple parties and some elements are outside the control of Vonage. Hopefully your number port will go through soon.
Poor guidance when taking out my contract meant I could not transfer my old BT telephone number. There was no apology from Vonage and I have been left with notifying everyone of a new home number.
Vonage
Vonage
9 years ago
Sorry that we were not able to port your number. It seems that the number you wanted to port had been disconnected and this means that we cannot transfer it to Vonage. This is a limitation impossed by the large telephone operators and Vonage has no control over it. We do offer a 30 day money back guarantee and you were able to disconnect your Vonage service without penalty during this period.
Vonage
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
