Good start, but failed to keep up that service performance
The initial interaction was good. Everything was explained and the communication was clear and I was updated regularly. However, as soon as the replacement hire vehicle was delivered everything...
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可信賴顧客
Feefo 驗證
3 years ago
Excellent service hassle free and professional from start to finish
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RO
Robert
Feefo 驗證
3 years ago
Robert說了有關 Volvo Car Insurance:
Excellent repair
The car was returned on time and the fit and finish were fantastic. Swap over from the courtesy car to my vehicle was s seamless. Couldn’t have been happier.
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DA
Dale
Feefo 驗證
3 years ago
Dale說了有關 Volvo Car Insurance:
The "loan" car I was supplied was not of the same spec as my own, thus I had extra fuel costs that I was not able to reclaim!
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可信賴顧客
Feefo 驗證
3 years ago
Professional , reassuring , prompt service.
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CO
Colin
Feefo 驗證
3 years ago
Colin說了有關 Volvo Car Insurance:
Excellent service!
Very efficient and effective; everything was dealt with smoothly and I was kept informed at all times.
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TO
Tom
Feefo 驗證
3 years ago
Tom說了有關 Volvo Car Insurance:
Certainly reduced the amount of stress involved and peace of mind my vehicle would be repaired to Volvo standards maintaining the high level of safety.
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可信賴顧客
Feefo 驗證
3 years ago
Who are we ACTUALLY dealing with?
I have been a fan of Volvo and appreciate that bundling the car and the same brand "Insurance Company" together is an emotional purchase... Never again!
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AL
Alasdair
Feefo 驗證
3 years ago
Alasdair說了有關 Volvo Car Insurance:
Effortless
Called on the Monday after my bump and that was the end of me having to make any calls. Every call after that was either from Volvo Insurance or the repairer Stuart Rodden
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可信賴顧客
Feefo 驗證
3 years ago
Difficult to contact
It was difficult to contact the insurance company but the repair by Lloyd Volvo was fine