Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Viva Holidays 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

可信賴顧客

Feefo 驗證

10 years ago

A lovely break, smooth booking process and everything went to plan.

產品評價

交易日期： 28/03/2016

0

可信賴顧客

Feefo 驗證

10 years ago

Very efficient

產品評價

交易日期： 05/03/2016

0

可信賴顧客

Feefo 驗證

10 years ago

Everything went smoothly, items arrived as advised, cannot fault the service received from the company

產品評價

交易日期： 06/03/2016

0

可信賴顧客

Feefo 驗證

10 years ago

Excellent from start to finish very well organised.😀😀

產品評價

交易日期： 01/03/2016

0

可信賴顧客

Feefo 驗證

10 years ago

Everything went perfectly. Agent communicated well, all tickets for travel and reservations we're there when…

Everything went perfectly. Agent communicated well, all tickets for travel and reservations we're there when they were supposed to be. Hotels were great. What more can you ask? Would certainly use...

產品評價

交易日期： 29/02/2016

0

可信賴顧客

Feefo 驗證

10 years ago

Efficient and fair. Good value. Hotels sensibly chosen near stations!

產品評價

交易日期： 21/02/2016

0

可信賴顧客

Feefo 驗證

10 years ago

helpful

產品評價

交易日期： 25/02/2016

0

可信賴顧客

Feefo 驗證

10 years ago

The hotels were not up to 4 star standards, very old fashioned and antiquated .…

The hotels were not up to 4 star standards, very old fashioned and antiquated . We were given the worst rooms in the hotel, and were told we couldn't upgrade as booked with Secret Escapes!

Viva Holidays

10 years ago

Thank you for bringing this issue to our attention. We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you. Viva Holidays

產品評價

交易日期： 19/02/2016

0

可信賴顧客

Feefo 驗證

10 years ago

Perfect to book with for an easy break away as everything (bar hotel transfer) is…

Perfect to book with for an easy break away as everything (bar hotel transfer) is booked for you.

Viva Holidays

10 years ago

Thank you for bringing this issue to our attention. We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you. Viva Holidays

產品評價

交易日期： 14/02/2016

0

可信賴顧客

Feefo 驗證

10 years ago

Good service, but the needed more clear communication in regards to airport to hotel transfers

產品評價

交易日期： 11/02/2016

0

Viva Holidays 評論

Florence&Venice更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站A perfect mini break.

Florence&Venice更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站A most enjoyable 4 days

Rome&Venice更^多^有^關^本^產^品^的(16)^條^評^論瀏覽產品網站Again, everything was as expected. Hotels, nothing special but certainly adequate - we were out all day sightseeing and only sleeping in the hotels. Flights and train all as anticipated.

iceland更^多^有^關^本^產^品^的(16)^條^評^論瀏覽產品網站Beautiful, stunning country, will definitely try and go back.

Rome&Venice更^多^有^關^本^產^品^的(16)^條^評^論瀏覽產品網站

Rome&Venice更^多^有^關^本^產^品^的(16)^條^評^論瀏覽產品網站Rome hotel had a strange entrance and was a bit hard to find. Service friendly but building and room were small and dull. Venice hotel was lovely. They gave me a room that stank of sewage at first...閱讀更多

Rome&Venice更^多^有^關^本^產^品^的(16)^條^評^論瀏覽產品網站The value for money was excellent. However, we had a problem with the hotels. In Rome, we were bumped to another hotel due to "problems" (we assume overbooking). The second hotel wasn't very...閱讀更多

Venice&Florence更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站Hotel in Venice was rubbish, but the city of Venice was magical. Hotel in Florence was even worse and city rather scruffy!

Rome&Venice更^多^有^關^本^產^品^的(16)^條^評^論瀏覽產品網站While the actual places we visited were gorgeous, the hotels we stayed at were terrible!!!

Venice&Florence更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站Once in a life time weekend break, Hilton hotel Venice is first class. Totally recommend this package break

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？