Upcomers 評論

¡Hola Lucas! Muchas gracias por tu excelente valoración. Nos alegra saber que has tenido una experiencia positiva con Upcomers. Tu apoyo significa mucho para todo nuestro equipo y nos motiva a seguir ofreciendo el mejor servicio posible a nuestros traders. Te agradecemos tu confianza y te deseamos mucho éxito en tu trayectoria de trading. ¡Esperamos seguir acompañándote en tus próximos logros! Saludos cordiales, Sophie Equipo de Upcomers

Hi Moffat, Thank you so much for your kind review! We're delighted to hear that you've found the platform quick and easy to use and that you've had an excellent experience with our service. Providing a smooth trading experience and responsive support is something we work hard on every day. We truly appreciate your trust and support. Wishing you continued success in your trading journey, and we look forward to being part of your future achievements. Kind regards, Sophie Upcomers Team

¡Hola Francisco! Muchas gracias por tu reseña y por compartir tu experiencia con Upcomers. Nos alegra mucho saber que estás satisfecho con nuestro servicio. Comentarios como el tuyo motivan a todo nuestro equipo a seguir ofreciendo la mejor experiencia posible a nuestros traders. Te agradecemos tu confianza y apoyo. Te deseamos mucho éxito en tu trayectoria como trader y esperamos seguir acompañándote en tu crecimiento. Saludos cordiales, Sophie Equipo de Upcomers

Thank you for sharing this openly. We understand how frustrating it can feel when a payout does not go the way you expected. Our rules exist to ensure fairness for every trader on the platform, and we would be happy to walk you through the reasoning behind the decision in detail. Please reach out to us at support@upcomers.com and we will make sure everything is clear. Sophie Upcomers Team

We are glad you are giving it another shot. The rules can feel tough in the moment, but they are there to protect every trader on the platform including you, and we stand behind them for that reason. Our team is always here for you at support@upcomers.com. Sophie Upcomers Team

We're genuinely sorry to hear how frustrated and disappointed you feel following the outcome of your payout review. We understand that your concerns relate to the classification of your trading activity and the finding of martingale behavior, particularly given your view that the positions in question were separated by a significant amount of time and were part of your normal trading approach. We can appreciate how frustrating it is when a payout request is denied based on findings that you believe do not accurately reflect your trading methodology. We also understand your concerns regarding the impact this experience has had on your trust in our services and your willingness to recommend Upcomers to your community and followers. This isn't the experience we want for our traders. We'd genuinely like the opportunity to review your case thoroughly, including the trading activity, payout assessment, account history, and the specific findings that led to the decision. Please reach out to us directly at support@upcomers.com with your account number and a reference to this review. We'll ensure your case is escalated to the appropriate team for a comprehensive review and detailed explanation of the assessment. We genuinely hope we can provide greater clarity regarding your concerns and work toward a fair resolution. Kind regards, Sophie Upcomers Team

We're genuinely sorry to hear that you're feeling this way and understand how frustrating it can be to wait for an update regarding your payout request. We appreciate that trust is built through clear communication and timely responses, and we understand why the delay has affected your confidence in us. Please know that your case has not been forgotten. Jakub has already reached out to you regarding this matter. Could you please check your WhatsApp messages and email, including your spam or junk folder, in case his message was filtered there? We'd like to continue working with you directly to ensure you receive the latest information regarding your payout review and account status. If you're unable to locate Jakub's message, please let us know, and we'll make sure to reconnect with you as quickly as possible. Thank you for your patience and understanding. We truly appreciate the opportunity to address your concerns. Kind regards, Sophie Upcomers Team

Hi, Thank you for your follow-up. We're genuinely sorry to hear that you still haven't received a resolution and completely understand why you're feeling frustrated. We can see that you've been waiting for nearly 10 days since your first payout request, and that you've since submitted another payout request as well. We also understand that your accounts remain locked during the review process, preventing you from continuing to trade. We appreciate how difficult and disappointing this situation is. Please be assured that we have already escalated your case to our Payout Department and are actively following up on your behalf. We understand that you've been in contact with several members of our team, and we're sorry that the progress so far has not met your expectations. While payout reviews can occasionally take longer than anticipated, we recognize that the current delay is frustrating. Our team is aware of your concerns, and we are doing our best to obtain an update and move your case forward as quickly as possible. Thank you for your continued patience and understanding. We truly value your feedback and hope to provide you with a positive resolution soon. Kind regards, Sophie Upcomers Team

Olá Jose, Muito obrigado pela sua avaliação e por compartilhar a sua experiência com a Upcomers! Ficamos muito felizes em saber que você teve uma experiência positiva com o nosso processo de pagamento e que o considerou rápido e sem complicações. Também agradecemos por destacar a importância de ler as regras e operar com disciplina. Esses são fatores fundamentais para o sucesso a longo prazo. Obrigado pela sua confiança e apoio. Desejamos muito sucesso na sua jornada como trader e esperamos celebrar muitas outras conquistas com você. Atenciosamente, Sophie Equipe Upcomers

Hi Mathieu, Thank you so much for taking the time to share your experience and recommendation! We're delighted to hear that you appreciate our clear rules, competitive pricing, and the variety of programs we offer. It's especially great to know that you found the FAQ section helpful and informative, as we work hard to ensure traders have easy access to the information they need. Feedback like yours means a lot to our team and motivates us to continue improving and delivering the best possible experience for our traders. Thank you again for your support and for being part of the Upcomers community. We wish you continued success in your trading journey and look forward to celebrating your future achievements with you. Kind regards, Sophie Upcomers Team

Hi, Thank you so much for taking the time to share your experience and recommendation! We're delighted to hear that you've had a positive experience with Upcomers and that your payout request was processed without any issues. It's also great to know that the overall process met your expectations and gave you confidence in our services. Our team works hard to provide a smooth experience for traders, and feedback like yours means a lot to us. We truly appreciate your trust and support. Thank you again for being part of the Upcomers community. We wish you continued success in your trading journey and look forward to celebrating many more milestones with you! Kind regards, Sophie Upcomers Team

Hola Iván, Gracias por tomarte el tiempo de compartir tu experiencia. Lamentamos sinceramente que tu situación siga sin resolverse y entendemos lo frustrante que debe ser tener tus cuentas pausadas durante un período prolongado mientras esperas claridad sobre tu retiro pendiente y el estado futuro de tus cuentas. Vemos que tus preocupaciones se centran en varios aspectos, incluyendo la suspensión de tus cuentas financiadas, la solicitud de pago pendiente de 2.227,50 $, la falta de una explicación detallada operación por operación sobre los hallazgos comunicados durante la revisión de la cuenta, y la incertidumbre en torno al proceso de migración al modelo A-book que se discutió contigo. Entendemos que este ha sido un asunto en curso y que estás buscando respuestas claras, plazos específicos y transparencia sobre lo que sucederá a continuación. Esta no es la experiencia que queremos para nuestros traders, especialmente después del tiempo, esfuerzo y compromiso que has invertido a lo largo de tu trayectoria con nosotros. Nos gustaría revisar nuevamente el estado actual de tu caso y asegurarnos de que todas tus inquietudes pendientes sean abordadas adecuadamente. Por favor, ponte en contacto con nosotros directamente a través de [support@upcomers.com](mailto:support@upcomers.com) e incluye los ID de tus cuentas junto con la referencia de esta reseña. Nos aseguraremos de que tu caso sea escalado para una revisión por parte de un miembro senior del equipo y de que recibas una actualización sobre el estado de tus cuentas, tu pago pendiente y los próximos pasos disponibles. Esperamos sinceramente poder proporcionarte la claridad que buscas y trabajar hacia una resolución. Atentamente, Sophie Equipo Upcomers

Hi Tanu, Thank you so much for taking the time to share your experience, and congratulations on receiving your first payout! We're delighted to hear that your payout was processed quickly and that you had a positive experience with our platform. While we're sorry to hear the account didn't survive afterward, we love your positive attitude and appreciate your honesty. It's especially rewarding to hear your feedback about our conditions, pricing, and overall trading environment. Our team works hard to provide traders with a fair and accessible opportunity, so feedback like yours means a lot. Thank you again for your recommendation and support. We look forward to seeing you back in the markets and wish you many more successful trading milestones ahead! Kind regards, Sophie Upcomers Team

Hi, Thank you for sharing your feedback. We're genuinely sorry to hear that the payout structure did not meet your expectations and that your experience left you feeling frustrated. We understand your concerns regarding the payout cap, profit distribution, and the way the payout system applies to your account. We recognize that after putting in the effort to grow an account successfully, any outcome that feels different from your expectations can be disappointing. We'd like the opportunity to review your specific case and walk you through how the payout structure applied to your account, as well as address any questions you may have regarding profit allocation and future payouts. Please reach out to us at support@upcomers.com with your account details, and I'll personally ensure that your case is reviewed by the appropriate team. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Kind regards, Sophie Upcomers Team