Excellent service. Was able to provide fan with lead and plug installed so I didn't need to hardwire. Arrived the next day interstate too.
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交易日期： 05/05/2022
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Feefo 驗證
4 years ago
Met all expectations as usual
交易日期： 11/04/2022
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Feefo 驗證
4 years ago
Purchased a fan that needed an additional piece to make it work for me. Instead of suggesting this I was merely told to sell the fan myself and buy a new one. I went to Hunter Pacific and they were...
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Vanessa
Universal Fans
4 years ago
Hi there,
We apologise for the misunderstanding and we’re investigating this case deeper.
General speaking the mounting bracket when used with this fan, will mean that this would no longer be IP44. However, the fan is suitable for use in an outdoor undercover environment.
Our customer service team has been briefed about this specific matter in order to provide a better assistance in the future.
Regards,
The team at Universal Fans
可信賴顧客
4 years ago
There was no misunderstanding. Just poor customer service. Comment re outdoor undercover is not relevant. The fan was being installed inside, this was discussed with your representative at the time of call.
Will not be shopping nor recommending here again.
