They provided the correct fan in very good time, answered my query that it was incorrect and were so polite that I couldn’t even be angry,
. Thankyou for super service.
產品評價
交易日期： 25/03/2019
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TC
Trusted Customer
Feefo 驗證
Reporoa New Zealand
7 years ago
Trusted Customer說了有關 Universal Fans:
I felt the store assistance went the extra mile to help us with our decision on what we wanted and made sure we new how to track our purchase and yes I would definitely recommend your store and also...
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交易日期： 12/03/2019
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可信賴顧客
Feefo 驗證
7 years ago
I would recommend, they had the product we were looking for
Delivery was timely and I got what I ordered. I would use them again
產品評價
Customer Service
Universal Fans
7 years ago
Hi, thanks for reviewing us, it’s lovely to hear your order arrived on time. Regarding the noise, it’s difficult to say whether your fan is operating correctly or not based on your comments alone. Although the Eco Silent should operate very quietly, people have different levels of sensitivity to noise. However, we would like to look into this for you because in some cases a noisy fan may indicate a fault. You can contact our warranty team by emailing service@universalfans.com.au . We just need a bit more detail about the noise your experiencing (volume, type of noise, etc). Thanks again and we look forward to hearing from you.
