Helpful and friendly. Item was in stock and picked it up the same day.
產品評價
交易日期： 14/11/2019
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TC
Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Universal Fans:
My jobs involves Instalations, you charged me 20% restocking fee when i return in two days time do you think i will come back to you again to do the buissiness no way
Thanking you
Juwan
Customer Service
Universal Fans
6 years ago
Hi Juwan, Sorry to hear that you’re unhappy with our returns policy. We include a lot of information about our listings to help our customers find a product to suit their needs. We do however understand that sometimes people make mistakes, so we are prepared to accept returns in line with our returns policy – available here: https://www.universalfans.com.au/return-policy/. Our policy includes a fee to cover the costs of processing and restocking your order, and we believe that this is more than fair, especially since we aren’t obligated to accept a change of mind return at all under Australian Consumer Law. Thanks for reaching out though, we will take your feedback on board and if we can be of further assistance, please email service@universalfans.com.au
交易日期： 14/11/2019
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可信賴顧客
Feefo 驗證
6 years ago
Fast delivery. Installation service was useful, but took a long time to get arranged.
2 fans were ordered and delivered in 2 days. Ordered fans before with the same results.
產品評價
交易日期： 14/11/2019
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可信賴顧客
Feefo 驗證
6 years ago
I rang universal fans a few times to get advice re an appropriate industrial exhaust fan for our living space. We have a different set up at our house and it wasn’t a straight forward situation. Two...
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產品評價
交易日期： 11/10/2019
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TC
Trusted Customer
Feefo 驗證
Port Douglas
6 years ago
Trusted Customer說了有關 Universal Fans:
I would recommend this brand of roof ventilator because it really works
