Very quick turnaround on dispatching and delivery interstate even with covid19 affecting both states. Everything arrived as I ordered. Would happily purchase from them again.
產品評價
交易日期： 24/08/2020
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TC
Trusted Customer
Feefo 驗證
Richmond
6 years ago
Trusted Customer說了有關 Universal Fans:
I would like to compliment Universal Fans on their professionalism and commitment to customer service during the Covid19. As I was unable to visit the store, I was guided to purchase the right...
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產品評價
交易日期： 13/08/2020
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可信賴顧客
Feefo 驗證
6 years ago
Amanda was great in her serVice but when delivery was not successful a male assistant was no help at all to help sort out the delivery problem
Customer Service
Universal Fans
6 years ago
Hi there, I've checked your consignment details and I'm glad to see that you have received your order. However, I am sorry to hear that our after-sales service wasn't to the same standard that you'd come to expect from us! We are looking into this to see how we can improve when hiccups do present themselves around delivery, although it can be tricky when it comes to road closures in place! Please don't hesitate to email us service@universalfans.com.au if you need anything else from us at all.
