Personalised and efficient over phone sales assistance with excellent product knowledge . I required outdoor fans for a large entertainment area to replace exisiting inefficient fans . The...
Ordered online, received the text to say it’s ready to colllect and then they couldn’t find it when I arrived. After 39 mins they found it and it was over. Disappointing in this age of computer-...
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Customer Service
Universal Fans
5 years ago
Hi there, we’re very sorry that the order was not ready for you upon arrival. Generally speaking, this process runs very smoothly however in the lead up to Christmas, we were transitioning over to our new warehouse. Because of this, we had reduced warehouse staff and site and stock was not held in its usual spot. We sincerely apologise that this inconvenienced you, however the new warehouse is up and running so we’re very confident that this is a one-off experience. If you’re looking for ceiling fans or exhaust products in the future, please let us know by emailing sales@universalfans.com.au and we will be happy to assist.
Sales person was great advised what fans would suit us the best. We purchased the Franco Eco Breeze, 3 blade fan and are more than happy with it. No noise and works extremely well.. Delivery was...
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產品評價
交易日期： 15/12/2020
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可信賴顧客
Feefo 驗證
5 years ago
The sales person was able to determine the best fan and accessories for my needs.
