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UK Colloidal Silver 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

TC

Feefo 驗證

3 years ago

TC說了有關 UK Colloidal Silver:

Avoid this company

Abysmal. Misrepresented their product on the website. Ordered colloidal silver, received ionic silver. Contacted seller to return the 4 bottles I received, no reply, flat out ignored. Will be...

Neil

UK Colloidal Silver

3 years ago

I am sorry you feel you have had bad service from us. Unfortunately, your original email was flagged as spam & we didn't receive it. Through our Contact Us page, we provide a direct messaging service, a Customer Services phone number & an offline "Chat" function all guaranteed to reach us. In the meantime, our Operations Manager Joe has replied to your email detailing our Returns Policy, which is listed on our Help Terms & Conditions page. I hope that helps. I am surprised you think we are misrepresenting the product because our FAQ page explains it and why it's been manufactured in this way for the past 23 years. You may wish to look here for this information https://www.ukcolloidalsilver.co.uk/faqs-on-colloidal-silver/ In addition to the FAQs, there is information on our Testing & Analysis page, detailing the development of our solutions & the accreditations we have received. We are one of the few companies that invest in quality testing to ensure a quality product & we comply with EC1223/2009 for use with cosmetic regulations. https://www.ukcolloidalsilver.co.uk/faqs-on-colloidal-silver/testing-and-analysis/ Over the years, we've worked with Trading Standards to ensure our product is advertised correctly and through blind testing, that it is consistent with its description to prevent misrepresentations & false advertising. I hope this answers your comments and please feel free to respond or contact me directly through Customer Services. Your order is now on hold awaiting your instructions. Kind regards, Neil (Managing Director)

TC

3 years ago

After an issue with communication, the seller was very helpful in resolving the issue and provided a lot of information regarding their product. Original 1* rating was due to the communication issue, which has now been explained - overall good customer service, rating has been updated.

產品評價

Neil

UK Colloidal Silver

3 years ago

I am sorry you feel you have had bad service from us. Unfortunately, your original email was flagged as spam & we didn't receive it. Through our Contact Us page, we provide a direct messaging service, a Customer Services phone number & an offline "Chat" function all guaranteed to reach us. In the meantime, our Operations Manager Joe has replied to your email detailing our Returns Policy, which is listed on our Help Terms & Conditions page. I hope that helps. I am surprised you think we are misrepresenting the product because our FAQ page explains it and why it's been manufactured in this way for the past 23 years. You may wish to look here for this information https://www.ukcolloidalsilver.co.uk/faqs-on-colloidal-silver/ In addition to the FAQs, there is information on our Testing & Analysis page, detailing the development of our solutions & the accreditations we have received. We are one of the few companies that invest in quality testing to ensure a quality product & we comply with EC1223/2009 for use with cosmetic regulations. https://www.ukcolloidalsilver.co.uk/faqs-on-colloidal-silver/testing-and-analysis/ Over the years, we've worked with Trading Standards to ensure our product is advertised correctly and through blind testing, that it is consistent with its description to prevent misrepresentations & false advertising. I hope this answers your comments and please feel free to respond or contact me directly through Customer Services. Your order is now on hold awaiting your instructions. Kind regards, Neil (Managing Director)

交易日期： 24/02/2023

0

CW

clynton woods

Feefo 驗證

3 years ago

clynton woods說了有關 UK Colloidal Silver:

Customer service is amazing.

As always, their service is amazing. Delivery is quick, and the product is of very good quality. I have been using them for years, now, and only ever had one issue (caused by the delivery company),...

產品評價

交易日期： 13/02/2023

0

JS

Josephine Skitt

Feefo 驗證

3 years ago

Josephine Skitt說了有關 UK Colloidal Silver:

They did everything well, from the telephone order, to the service, delivery being prompt

產品評價

交易日期： 21/02/2023

0

PB

Patrick Bott

Feefo 驗證

3 years ago

Patrick Bott說了有關 UK Colloidal Silver:

Great product, excellent service.

Quick and efficient

產品評價

交易日期： 27/02/2023

0

SE

sharon Evans

Feefo 驗證

Powys

3 years ago

sharon Evans說了有關 UK Colloidal Silver:

excellent customer service

Absolutely fantastic service. my order was in two parcels and for whatever reason the 2nd parcel 'disappeared' without a trace after courier collection, even the couriers customer service team...

產品評價

交易日期： 19/02/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Arrived quickly and we are spraying it on sore paws

產品評價

交易日期： 17/02/2023

0

LS

Lesley Ann Shakespeare

Feefo 驗證

3 years ago

Lesley Ann Shakespeare說了有關 UK Colloidal Silver:

Fast delivery

The Service is very good professional, efficient, fast delivery, good products , reply straight away to emails cannot fault this company would recommend. Perfect

產品評價

交易日期： 23/02/2023

0

MH

Monica Cru-Hall

Feefo 驗證

Newcastle Under Lyme

3 years ago

Monica Cru-Hall說了有關 UK Colloidal Silver:

Each item was wrapped well with care and consideration not just for safe delivery, there was also consideration for our planet too

產品評價

交易日期： 11/02/2023

0

NK

Natalia Kiely

Feefo 驗證

3 years ago

Natalia Kiely說了有關 UK Colloidal Silver:

Great, quick service

產品評價

交易日期： 20/02/2023

0

JE

joanne elliott

Feefo 驗證

Cambridgeshire

3 years ago

joanne elliott說了有關 UK Colloidal Silver:

So grateful!

I spoke with Joe on the phone to enquire about the recommended product and he took the time to answer each of my questions in detail. After our conversation I am convinced that this has to be the...

產品評價

交易日期： 10/02/2023

0

UK Colloidal Silver 評論

4 x 500ml - 4 Pack Special (Glass)更^多^有^關^本^產^品^的(451)^條^評^論瀏覽產品網站Product misrepresented on their website as colloidal silver when it is actually ionic silver.

4 x 500ml - 4 Pack Special (Glass)更^多^有^關^本^產^品^的(451)^條^評^論瀏覽產品網站Quality product, great price.

1 x 500ml Plastic Amber Colloidal Silver更^多^有^關^本^產^品^的(419)^條^評^論瀏覽產品網站I use this product on my rescue cats, no taste, no smell, no stinging & it works wonderfully well

1 x 500ml Plastic Amber Colloidal Silver更^多^有^關^本^產^品^的(419)^條^評^論瀏覽產品網站Long time user, excellent product.

Advanced Multi-purpose Pet Care Kit更^多^有^關^本^產^品^的(27)^條^評^論瀏覽產品網站Good collection of goodies. The spray is handy for cuts and spraying on livestock that won't stay still

Starter kit - Basic kit - 1 kit更^多^有^關^本^產^品^的(65)^條^評^論瀏覽產品網站Needed a replenishment for the humans of the household, its a pity a dropper bottle is not included in the kit as purchased this separately

15ml Dropper Bottle (Glass)更^多^有^關^本^產^品^的(26)^條^評^論瀏覽產品網站Good bottle . Needed one for the humans as didn't fancy sharing with the livestock or cats!

Multi-purpose Amber Spray Size: 250ml更^多^有^關^本^產^品^的(8)^條^評^論瀏覽產品網站

1 x 1000ml Plastic Amber Colloidal Silver更^多^有^關^本^產^品^的(266)^條^評^論瀏覽產品網站Excellent product, use it for myself and my dog

Starter kit - Advanced Kit - 3 Kits - Special Deal更^多^有^關^本^產^品^的(16)^條^評^論瀏覽產品網站Superior Quality, never disappointed

Starter kit - Advanced Kit - 1 Kit更^多^有^關^本^產^品^的(452)^條^評^論瀏覽產品網站Great product. Worked straight away for what I needed it for.

Starter kit - Advanced Kit - 1 Kit更^多^有^關^本^產^品^的(452)^條^評^論瀏覽產品網站

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？