Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Cruise Megastore /Travel Megastore評論

顯示全部2,186則評論

Trusted Customer

7 years ago

Trusted Customer說了有關 Cruise Megastore /Travel Megastore:

Nicola was amazing , did everything on time and with a friendly nature

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Trusted Customer

7 years ago

Sorry it was Isabella who looked after me Brilliantly

交易日期： 20/03/2019

可信賴顧客

7 years ago

They were very helpful and pleasant to deal with. However we have since had a number of phone calls so they could "touch base"with us. This is a tad annoying.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback.

交易日期： 22/03/2019

Trusted Customer

7 years ago

Trusted Customer說了有關 Cruise Megastore /Travel Megastore:

i dont give 5 *

there good

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback, thank you.

交易日期： 22/03/2019

Trusted Customer

Baldivis

7 years ago

Trusted Customer說了有關 Cruise Megastore /Travel Megastore:

Great service

Very helpful and great service

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks Silvia for posting your feedback

交易日期： 07/03/2019

可信賴顧客

7 years ago

1st booking with them (by accident); initially unhappy but issues resolved.

I thought I was calling a different cruise company that I regularly deal with. When I asked to speak with my regular consultant, I was told he didn't work in that department (in truth, he doesn't...

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank for your response, we appreciate your feedback and we will be in touch to further respond to your comments.

可信賴顧客

7 years ago

UPDATE: To my great surpise, following my earlier feedback as part of this review process I was contacted by the agent's supervisor, Reeshah, and she advised me she would take over my booking with my permission. What a breath of fresh air! Reeshah has kept me informed and has worked hard to resolve my issues. I appreciate good service and it's likely I will use her again. Thank you for having an effective review process in place.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for posting your updated feedback. We love to hear from our valued members and their experiences and we are pleased to know that you are happy with your experience and the service received from Reeshah. We look forward to serving you again.

交易日期： 08/02/2019

可信賴顧客

7 years ago

Finally a very efficient experienced person handles two bookings for us Sharon is a legend ...the company are fortunate to have her .....Thank you

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Sharon know of your comments. We look forward to booking you again in the future

交易日期： 22/03/2019

Trusted Customer

7 years ago

Trusted Customer說了有關 Cruise Megastore /Travel Megastore:

Great customer service

Yes I would, Mark was a pleasure to deal with.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time.

交易日期： 22/03/2019

可信賴顧客

7 years ago

Excellent service with helping us book our first cruise with P & O.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

交易日期： 22/03/2019

Trusted Customer

7 years ago

Trusted Customer說了有關 Cruise Megastore /Travel Megastore:

The customer service was absolutely appalling. They sent the incorrect itinerary 4x but took payment immediately. Errors all through our itinerary. we were also sent other peoples itinerary - A huge...

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon.

交易日期： 08/03/2019

Trusted Customer

Sydney

7 years ago

Trusted Customer說了有關 Cruise Megastore /Travel Megastore:

Excellent Customer Services

The Consultant knew about the deals, offered the best one and also followed through.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

交易日期： 21/03/2019

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Cruise Megastore /Travel Megastore 評論

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？