The service we received from Jon Michael was exceptional.Very oblidging and professional. Nothing was too much trouble for him. Highly recommended.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review and we will be sure to pass the feedback onto Jon!
Well I did have a bit of trouble in the beginning, not getting things done or followed up, but then I spoke to a man names Ken Hawkins and he has been most helpful recently and got everything done...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
We’re truly sorry for your initial experience, its never our intention to leave our members feeling like they’ve had poor customer service. We are so glad you have connected with Ken we will be sure to pass on the positive feedback!
I would definitely recommend them and have in a couple of cases
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.
I received an envelope in the mail. Inside was a folded paper that said "Travel documents enclosed." The only thing inside was 3 lanyards!!! NO travel documents at all.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thanks for your feedback, we can see that this has now been clarified for you. If you need assistance with your online check in please do not hesitate to contact us!