I booked three balcony cabins and each confirmation had the surnames incorrect in the booking. I did not feel confident in booking again as I had to check everything as too many errors.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.
I do not feel like i was given a range of price structures and therefore, with hindsight, feel like I have paid too much for my cruise.
Questions I asked were too difficult for my consultant to...
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Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly to see how we can earn back your business.
My consultant was just lovely. Lets see if the 5 stars are worth it if she can snaggle me a upgrade for my family cruise....Cant talk for P&O as yet. we havent been on the cruise yet....
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you Treacy you’re very kind and thanks for the rating. Don’t hesitate to contact us for your next adventure.
The service and attitude of Cruise Megastore’s staff was both very friendly and extremely helpful. Will definitely use their service for any future cruises we may endeavour to go on . Highly...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.
Respectful when I did not want exactly what was promoted but we found something that I did want at a good price. Payment plan was a bonus. D
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.