Staff retention or staff changing role - I am dealing with the third consultant and have to go through and explain and request information every time with the newer consultant.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are always looking at how we can better assist our members, so we thank you for your feedback. I will be sure to pass your comments onto the correct department.
交易日期: 22/05/2019
0
分享
可信賴顧客
7 years ago
very good at explaining different things & easy to understand
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
This review made our day! Thanks for taking the time to share.
Confirmation not sent straight through,
Extra Question weren't answered as yet.
No confirmed cruise details as like I have booked before to pay balance or even about extra Flights
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your comments; we would like the opportunity to rectify this. Please be assured, we will get the right consultant to discuss this further.
交易日期: 03/06/2019
0
分享
可信賴顧客
7 years ago
Good service, emailed back to say I couldn’t open the BPAY, not heard back yet.
My name is Ria van der Woude not Eoude
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for taking the time to rate your experience, Cruise Megastore administration has rectified the situation.
My consultants name is Kelly and she is fabulous I informed her that I needed to speak to my husbands work about time off and when I got confirmation Kelly booked my husband and myself for the cruise...
閱讀更多
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you Sharon for leaving such a great rating! Please don’t hesitate to contact us again; we look forward to helping you book your next adventure.
Our booking was handled easily and efficiently. I have however received multiple identical emails with pre-cruise tips. One would have been adequate.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your feedback, and we’re glad we have been able to work with you to create a great holiday booking experience. Thank you for taking the time.