The people who took all the details should learn to complete the forms correctly, learn that people with chronic medical conditions are not always mentally challenged. She needs to learn to send...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We appreciate the details and would like the opportunity to investigate your feedback further. We will be in contact.
TC
Trusted Customer
7 years ago
I look forward to hearing back from someone regarding this. Let’s hope that I have managed to get all the information required as I have appointments set up with my doctors to get the required paperwork for my own and my sons medications and medical conditions.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
I can see there has been an attempt to contact you in regards to this, and an agent has noted that they will try again and hopefully this will all be resolved for you soon.
TC
Trusted Customer
7 years ago
The person just spoke to me and again didn’t have all the correct details. I have already spoken to P&O because there was incorrect information in the Cruise Control. I won’t use Cruise Megastore again. I will book directly with P&O. They have been much more helpful than this person. This person was trying to tell me the problem was with Cruise Control but I only have issues when this person gets involved. I will be certain to make sure that I tell as many people as possible how bad the service has been.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thanks for your comments, we are sorry you feel this way, we will provide this feedback to a manager for review.
Great service. They listened to and respected my request. Very quick to follow up on errors.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We hope you enjoy your well deserved holiday and thank you for leaving a great review.
交易日期: 08/07/2019
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可信賴顧客
7 years ago
Consultant listened and acted for me to my needs
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
I received a good price for a cruise that I have done 3 times already but wanted to do again
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you very much for such a great review! We work really hard to offer the best deals to our valued members, so I am happy to see that reflected in your review. Enjoy your holiday!
交易日期: 22/06/2019
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可信賴顧客
7 years ago
Prompt efficient service
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We hope you enjoy your well deserved holiday and thank you for leaving a good review