Nicole was friendly, prompt and patient with us trying to organise our group.
She also managed to get us some sharp pricing for the cruise, which was cheaper than I could find anywhere else.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.
They sold me a trip, that was ok. Then they sold me a 2 for 1 coupon and said it would very likely be able to be applied on the trip I bought. The next day I found it could not. Pinged off as led to...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
I’m sorry you feel you have had a poor experience. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. We will be in touch to soon to respond to your comments.
Kent was an excellent consultant. He gave me options, the time to consider these options and understood my requirements. I will be travelling again.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review; we appreciate your time and will certainly let Kent know of your comments. We look forward to booking you again in the future.
Thank you for your feedback, we appreciate your time.
交易日期: 23/10/2019
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Feefo 驗證
6 years ago
Although I had a beginner (Linda) she was most helpful. Asked her supervisor for advise.
I also have a problem with the mobile service and she rang me back twice.
I would recommend your company to...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
The operator Louisa was excellent, considering i left a message a few weeks ago and someone rang me back i told them what i was looking for and they said they would check but i never heard anything...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon. We will certainly let Louisa know of your comments and we can’t wait to help you book your next holiday!
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!