Very helpful and patient and assisted us without pressure
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
i thought Kamshal was a great person to deal with. She made our booking
effortless and communication was excellent. we also told friends to go on this cruise and to deal with her.looking forward to...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
Excellent public relation skills and skilled staff ready with all information relevant to the cruise.
Excellent service. The rep Heather Shane is experienced, great people skills and knowledgeable.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
This review made our day! Thanks for taking the time to share.
The service was quite good but certain promises were not put in writing by the agent. I am currently waiting for him to contact me and this oversight will be corrected
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for leaving your feedback. It’s important for us to know how we can create a better experience for our members! Someone will be in touch soon.
Was told about the free accommodation overseas as we spent over a certain amount and have not received the link as promised. Have also booked an airline flight from Hong Kong and have not received...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We really appreciate you taking the time to leave your feedback. We would love the opportunity to rectify this for you so someone will be in touch shortly.