I just felt that they were all nice and answered questions till I payed and booked then when I had a problem with self check in could not get any clear answer said they would call me back but haven’t...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear about your experience and can assure you this is an uncommon instance. We will contact you shortly to make sure that everything is finalised for you.
Listen to what people are wanting and not just rushing to get a sale. Had th phone numerous times for an invoice to validate my cruise booking, and various other things
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.
After booking a back to back cruise, I contacted our sales representative to contact Carnival re staying in the same cabin for both cruises. He was going to call me back twice and I still haven't...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear that this is the experience you have received and can assure you this is not the feeling we aim to leave our members with. We will have the right agent contact you shortly to discuss this further.
交易日期: 28/01/2020
1
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可信賴顧客
Feefo 驗證
6 years ago
Very helpful looking forward to my cruise
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your time, we are excited to help you with future bookings!
交易日期: 28/01/2020
1
分享
可信賴顧客
Feefo 驗證
6 years ago
It was an absolute pleasure to deal with Nicole Hodgkinson. I have never been on a cruise before and she had both endless patience and advice with the bookings. I couldn’t rate my experience higher...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Nicole know of your comments and we can’t wait to help you book your next holiday!