Delivery was very good and communication was good also. The soil itself we found to be not as screened as we hoped and had to rake larger prices out of it. Also we found odd small pieces of plastic...
Speedy hassle free transaction, with good quality soil. Driver really helpful
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交易日期： 21/06/2022
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Feefo 驗證
4 years ago
I have ordered from this company a number of times whilst renovating our garden. The products ordered have been fine and delivered in a reasonable time. However, I ordered a bulk bag of topsoil and...
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Jessica Horseman
Topsoil Direct Ltd
4 years ago
Thank you for your feedback. I am really sorry you are unhappy. Delivery charges are built into the cost of the product and as my colleague explained, we do use a third party delivery company therefore, for any collections of products which need returning back to us because the incorrect product was ordered, we get charged a fee which we have to pass onto the customer. I do hope you understand the reasoning behind this issue and this has not deterred you from using our company in the future.
