We a very easy and efficient service from start to finish. Highly recommended. Delivery driver put the load exactly where I required it for my easy use
Good quality product but on delivery the driver has left two scratches in my drive. Complained to topsoil direct and been basically told ‘not our fault, we’ve passed it on to the delivery company’....
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Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
產品評價
Sarah
Topsoil Direct Ltd
2 years ago
Firstly I am pleased to hear that you are happy with our topsoil. However I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
