Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Thompson & Morgan 評論 | https://www.feefo.com/reviews/thompson-morgan客戶服務評論評論 |Feefo |第 0 頁

顯^示全^部99,879^則評^論

可信賴顧客

29 days ago

Excellent as always

Amy

Thompson & Morgan

24 days ago

Thank you for your review. What wonderful feedback! Providing the best possible service is our top priority. Kind Regards, Amy, Thompson & Morgan Customer Care

Anthony Norris

4 hours ago

產品評價

可信賴顧客

7 hours ago

Bare root trees did not live

產品評價

Arrived promptly. It was bare root so planted after soaking roots. However it’s been planted for 3 weeks now and there’s no sign of life. I’m not giving up hope yet but I would have expected to see so

...

閱讀全部内容

Megan

Thompson & Morgan

18 days ago

Bear roots are dispatched during their dormant state so can often look dead on arrival. We are confident the Apple Bramley will burst into life once the warmer weather arrives, which hopefully is just around the corner. Should you have any concerns with its growth in the coming weeks please do not hesitate to contact our friendly team. Kindest regards, Meg. Thompson and Morgan customer care.

可信賴顧客

7 hours ago

It has been almost 7 weeks now since I planted my bare root trees. Still no sign of life. I contacted customer service by email and they suggested “your plant may just be dormant”! I have never known any bare root tree or shrub to remain dormant after 6 weeks in the ground in the middle of May! It would appear that no refund is forthcoming and after many years of my custom I will not be purchasing from Thompson Morgan ever again.

Bare root trees arrived promptly and were planted after soaking roots. However still no sign of life after 3 weeks. Not giving up hope yet but would have expected to see some green growth by now.

Megan

Thompson & Morgan

18 days ago

We are confident they will burst into life soon but should you have any concerns with their performance in the coming weeks please do not hesitate to get in touch and we will be happy to look into this further with you. Kindest regards, Meg. Thompson and Morgan customer care.

可信賴顧客

7 hours ago

t has been almost 7 weeks now since I planted my bare root trees. Still no sign of life. I contacted customer service by email and they suggested “your plant may just be dormant”! I have never known any bare root tree or shrub to remain dormant after 6 weeks in the ground in the middle of May! It would appear that no refund is forthcoming and after many years of my custom I will not be purchasing from Thompson Morgan ever again.

可信賴顧客

8 hours ago

Excellent very pleased and delivered on time and plants arrived in good condition

david allen

8 hours ago

david allen說了有關 Thompson & Morgan:

Excellent service.

產品評價

可信賴顧客

9 hours ago

It was good

產品評價

可信賴顧客

10 hours ago

Fast and efficient as ever

產品評價

Graham Howman

6 months ago

Graham Howman說了有關 Thompson & Morgan:

PLANTS ARRIVED WILTED AND BROWN/YELLOW. HAVE PLANTED THEM BUT MOST LOOK DEAD.

Clare

Thompson & Morgan

6 months ago

Thank you for your review although am sorry to learn of your disappointment. After investigating further, I can see that you ordered these plants are bare roots. with these being a hardy biennial, they would be heading into a period of natural dormancy and not be looking their best. It would be quite normal for these to have yellow leaves. Just please be mindful that wallflowers require excellent drainage otherwise their roots will rot. I am confident you will be delighted with how well they grow and receive beautiful display. Once in bloom if you can revisit your review based on the product, we would be most grateful. Kind regards, Clare. Thompson & Morgan, Customer Care team.

Graham Howman

16 days ago

Further to your reply last November, all of the plants have died, which is what i told you last year. Therefore i shall not be dealing with you again due to your very poor after sales support.

Amy

Thompson & Morgan

16 days ago

We are sorry that the plants did not perform as we would hope and have since all died. The majority of the time with our bare root orders they do grow on once planting out and this is the outcome we would have been hoping for. Until the plants have been planted up and given time to grow then it is difficult to tell that the plants are not going to perform but we appreciate your disappointment that this was not acknowledged earlier. We will look into this further for you. Kind Regards, Amy, Thompson & Morgan Customer Care

Graham Howman

10 hours ago

Many thanks for your for your prompt refund. You have restored my faith in good customer service. Graham Howman

產品評價

AS STATED PREVIOUSLY. NOT A GOOD PURCHASE.

Clare

Thompson & Morgan

6 months ago

Thank you for your review. I am sorry to learn of your disappointment. At this time of year, with these being a hardy biennial they would be heading into a period of natural dormancy and not be looking their best. The wallflower plant is also part of the brassica family and sometimes will emit a bit of a cabbage smell, this would be quite normal along with yellow leaves. Just please be mindful that wallflowers require excellent drainage otherwise their roots will rot. As these were purchased as bare roots not a garden ready plant, as mentioned they will not look great just now, but it is healthy roots we are after and am sure you will notice a difference in spring. In the meantime, I have put your review onto your account notes. Please let us know how you get on, and should you ever require any help or advice, then please do email our customer service team who will be able to advise further ccare@thompson-morgan.com With best regards, Clare Thompson & Morgan, Customer Care team.

Graham Howman

16 days ago

I can confirm once again, that all plants have died. In fact they were dead on arrival. I told you this in November last year but was assured by you all was well, and that come spring, i would see a difference. What makes this all the more galling, is the fact that I am a qualified horticulturist and can tell between dead and alive plants without you telling me otherwise. Therefore, I will not be dealing with you again. Graham Howman

Amy

Thompson & Morgan

16 days ago

可信賴顧客

11 hours ago

their advert led you to believe delivery would be posted immediately after order, or by following day at lataest, so could expect seeds within 2-3 days. Very misleading. Took almost a week to post an

...

閱讀全部内容

產品評價

可信賴顧客

12 hours ago

產品評價

沒有收到評價邀請？

關^於Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

閱讀全部内容

0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Feefo Trusted Service Awards

我們的獨立獎項旨在表彰#客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

甚麼是 Trusted Service Awards

為甚麼要#相信 Feefo 的評價？

瞭解有關 Feefo 的更多資訊

Thompson & Morgan 評論

Lemon Citrus FruitTrying something a little exotic in the greenhouse this year - fingers crossed.更^多^有^關^本^產^品^的(9)^條^評^論瀏覽產品網站

Apple Bramleys SeedlingArrived promptly. It was bare root so planted after soaking roots. However it’s been planted for 3 weeks now and there’s no sign of life. I’m not givi...更^多^有^關^本^產^品^的(27)^條^評^論瀏覽產品網站

Petunia Frills Spillstrade CollectionArrived promptly and look healthy. Looking forward to the summer flowers.更^多^有^關^本^產^品^的(434)^條^評^論瀏覽產品網站

Fruit Tree DuoBare root trees arrived promptly and were planted after soaking roots. However still no sign of life after 3 weeks. Not giving up hope yet but would h...更^多^有^關^本^產^品^的(13)^條^評^論瀏覽產品網站

Fuchsia Giant-Flowered CollectionGreat product更^多^有^關^本^產^品^的(1,477)^條^評^論瀏覽產品網站

Cuphea Sweet Talk Collection更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站

Tree Lilyreg Pretty WomanI love these plants they grow taller year after year and they produce more around the roots, one stork can produce up to 6 flower heads and more these...更^多^有^關^本^產^品^的(389)^條^評^論瀏覽產品網站

Best Value Perennial CollectionGreat selection of plants arrived safely, now potted up and thriving更^多^有^關^本^產^品^的(320)^條^評^論瀏覽產品網站

Wallflower Harlequin MixedAS STATED PREVIOUSLY. NOT A GOOD PURCHASE.更^多^有^關^本^產^品^的(156)^條^評^論瀏覽產品網站

Marigold Boy O Boy Yellow - Seedsdid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(48)^條^評^論瀏覽產品網站

Climbing Bean Blauhilde - Seedsdid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(22)^條^評^論瀏覽產品網站

Calendula officinalis Sherbet Fizz - Seedsonly 6 frfom the packet have sprouted the rest did not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(13)^條^評^論瀏覽產品網站

Basil Siam Queen - Seedsdid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(9)^條^評^論瀏覽產品網站

Tomato Romello F1 Hybriddid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(58)^條^評^論瀏覽產品網站

Beetroot Boldordid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(12)^條^評^論瀏覽產品網站

Carrot Cosmic Purple - Seedsdid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站

Climbing Bean Mixeddid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(22)^條^評^論瀏覽產品網站

Swiss Chard Bright Lights F1 - Kew Vegetable Seed Collectionordered this and several other seeds form thompson and morgan. Out of 6 packets of seeds,(several hundred, if not thousands of seeds in total) only 6 ...更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

Carrot Purple Sun - Kew Vegetable Seed Collectiondid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站

Carrot Black Nebula - Seedsdid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站

Swiss Chard Peppermint - Seedsdid not grow , thompson and morgan seeds are rubbish更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

Bumper Garden CollectionPlants all in good condition, good variety更^多^有^關^本^產^品^的(445)^條^評^論瀏覽產品網站

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？