Very pleased, items were sent out very quickly & well packaged.The staff on the phone were helpful & seemed knowledgeable about the products and their applications. The only negative was that the...
Very rude and inefficient staff. Phone calls not returned. Could all do with a lesson in customer service.
THE WHOLESALE GLASS CO.
THE WHOLESALE GLASS CO.
10 years ago
We apologise for the unacceptable services and communication you received, unfortunately sometimes on rear occasions we are unable to return calls back straightaway for various reasons. We always welcome customer reviews to help us improve our services and we are currently looking into the situation to make sure this type of services doesn’t happen again. After the follow-up call with the customer, We are glad they have chosen to keep the product and adjust it to their suitability.
Robert
Web Manager.
產品評價
交易日期: 30/03/2016
0
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可信賴顧客
10 years ago
RESponse was immediate, service excellent goods arrive on time many thanks
產品評價
交易日期: 30/03/2016
0
分享
可信賴顧客
10 years ago
very fast service, ordered late Wednesday evening arrived first thing Friday. very happy
The website I found very frustrating to use. The instructions to open an account should be on the first page in large print not on the second page in the smallest font possible. Same applies to login.