Hello
Thank you, we have received your review regarding the order number provided. There are no further details. I will access your account to check if it's been resolved for you. Thank you, Sue
產品評價
交易日期： 26/05/2024
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SJ
Sandra Johnson
NY
1 year ago
Sandra Johnson說了有關 The White Company - US Website:
I haven't received it yet. Your customer service needs to be more attentive.
Kelly Pope
The White Company - US Website
1 year ago
Hello, Thank you for your review and I am sorry to see that your order has been delayed with our courier, especially as it was dispatched in under 24 hours after the order was placed. I have reached out to the courier for an update and will reach out to you personally.
Kind Regards
Kelly
The products were delivered with sturdy packaging in two separate boxes. This tells me that the company cares about the consumer receiving the product intact. The shipping was timely, and...
The color of my nightgown was not represented in name or photos very well. The smell of my diffuser was not as represented and it was difficult to get open. Wish I could return. Also, my DHL package...
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Sue Harrison
The White Company - US Website
1 year ago
Good morning. Thank you for your review. I apologise for the issues you've encountered. I will review your account and reach out to you directly. Thanks, Sue
It’s very difficult to get ahold of a real person to talk to if you’re in the US. No phone number is listed except in the UK.
Customer Experience
The White Company - US Website
1 year ago
Good Morning
I am sorry that you have not been able to locate the contact number. I have added the Information below from our website. I can see that you have been in contact with the chat service. I do hope that the Information below will help in the future. Many thanks Sue
Call Us
US: 1 866 846 8333
International: +44 (0)1604 744 365
交易日期： 25/05/2024
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可信賴顧客
1 year ago
Horrible and too long!
Customer Experience
The White Company - US Website
1 year ago
Hello
I appreciate your review of your order. I will take a look into what it was you ordered and contact you directly. Thank you, Sue
