Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

The Thinking Traveller 評論 | https://www.feefo.com/reviews/the-thinking-traveller客戶服務評論評論 |Feefo |第 1 頁

可信賴顧客

Feefo 驗證

6 years ago

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

產品評價

交易日期： 01/06/2019

0

TL

Tobias Lenz

Feefo 驗證

6 years ago

Tobias Lenz說了有關 The Thinking Traveller:

Keine Probleme, alles reibungslos abgewickelt.

產品評價

交易日期： 01/06/2019

0

可信賴顧客

Feefo 驗證

6 years ago

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

產品評價

交易日期： 09/06/2019

0

可信賴顧客

Feefo 驗證

6 years ago

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

產品評價

交易日期： 01/06/2019

0

RH

Rene Held

Feefo 驗證

6 years ago

Rene Held說了有關 The Thinking Traveller:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

產品評價

交易日期： 08/06/2019

0

可信賴顧客

Feefo 驗證

6 years ago

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

產品評價

交易日期： 05/06/2019

0

可信賴顧客

Feefo 驗證

6 years ago

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for your wonderful feedback!

產品評價

交易日期： 08/06/2019

0

MM

Marlio Martins

Feefo 驗證

6 years ago

Marlio Martins說了有關 The Thinking Traveller:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

MM

Marlio Martins

6 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

產品評價

交易日期： 08/06/2019

0

RK

Roger Kirby

Feefo 驗證

Millbrook

6 years ago

Roger Kirby說了有關 The Thinking Traveller:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

RK

Roger Kirby

6 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

產品評價

交易日期： 08/06/2019

0

可信賴顧客

Feefo 驗證

6 years ago

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

產品評價

交易日期： 08/06/2019

0

The Thinking Traveller 評論

Villa Elia更^多^有^關^本^產^品^的(7)^條^評^論瀏覽產品網站Great ambience, superb in house cooks, very relaxing, super pool. Good experience

Acquamarina更^多^有^關^本^產^品^的(9)^條^評^論瀏覽產品網站A unique place ideally situated over a factually private beach. Consistent interior design with semblances of fox and hound style. Natural shadow directly around the villa providing a very pleasant...閱讀更多

Casina Elia更^多^有^關^本^產^品^的(5)^條^評^論瀏覽產品網站Great villa - had a few issues, the fridge leaked and there was electrical issues but the local support was there straight away to fix it.

Casa Agave更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站We spent two fantastic weeks at Casa Agave, early June 2019. The villa is very well equipped, we enjoy cooking and the kitchen was great, excellent choice of pots and pans! The garden is excellently...閱讀更多

Trullo Terra Dolce更^多^有^關^本^產^品^的(9)^條^評^論瀏覽產品網站Absolut einzigartig! Immer wieder.

The Thinking Traveller - Corsica - A Torra更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站the house was exactly as advertised on the website, so our expectations were fully met.

The Thinking Traveller - Sicily - Sighilli更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Stunning location - never tired of the view. Loved the different seating areas outside so plenty of personal space if needed.

Marea更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站Fantastic house, well equipped, amazing location

Il Cappero更^多^有^關^本^產^品^的(5)^條^評^論瀏覽產品網站Thinking Traveler wasn’t transparent about the fact that the air conditioners in the living and dining room don’t work, which makes it impossible to stay in that area during the day even with windows...閱讀更多

The Thinking Traveller - Sicily - Masseria Gargallo更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站See prior comment re Customer Experience

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？