There wasn’t a clear start time and end time which meant we had to phone for someone to come to the door which took a while.
Also the staff couldn’t tell me if my child was learning the the ukelele...
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Amy
The Strings Club
3 years ago
Thank you for your feedback 💗
Firstly we are so happy to hear that your daughter was happy with The Strings Club and enjoyed her week very much.
Secondly, we are sorry to hear that you are disappointed with the lack of information on timings. The various hours we offer are outlined clearly on our website Events pages and also on your "Essential Info" email that you receive one week before.
Our gates and doors are closed to keep children safe. We have a Holiday Camp venue number on the door/gate always. This number is also found in your "Essential Info" for parents to call if they want to see how their child is doing throughout the week.
The name of the instruments that we are learning are clearly outlined in our individual events pages.
That week children had a go on both instruments - as our teacher teaches both.
Thank you again for your feedback and we are pleased to hear your daughter was happy with us at our Brockley Holiday Camp.
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Feefo 驗證
3 years ago
My little boy came home buzzing about song writing and playing chords on his ukulele. Thank you for inspiring him!
Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your little boy had a great time at our Hackney Holiday Camp! We will pass on your feedback to our team who will be delighted!
We LOVE to inspire - that's our ethos so we're over the moon to hear that we've inspired your son.
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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Feefo 驗證
3 years ago
Very responsive and super helpful.
We love Strings club and have been sending our child there on school breaks for over a year now. Teaching staff are brilliant as well as admin staff. We had to make some last minute changes and add...
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Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your child always wants to return to us at our Hackney Holiday Camp!
We will pass on your feedback to our team who will be delighted!
We handpick our teams for their friendliness, warmth and experience so we're glad to see you like our teams.
Also our Head Office team are super passionate about what we do so this is also lovely to hear!
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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Feefo 驗證
3 years ago
I would surely use Strings club again for holiday camps
The teachers were really good and taught the children well
Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your children had a great time at our Islington Holiday Camp! We will pass on your feedback to our team who will be delighted!
We handpick our teams for their friendliness, warmth and experience so we're glad to see you like our teams.
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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Feefo 驗證
3 years ago
Brilliant staff and camp
My son Henry came home every night excited to tell me everything he'd learned that day and wanting to teach me just as you had taught him. It was a fun filled week he'll be raving about the rest of...
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Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your son had a great time at our Islington Holiday Camp! We will pass on your feedback to our team who will be delighted!
We're around every school holiday -and we'd love to see you both again.
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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Feefo 驗證
3 years ago
My daughter had a wonderful time at Strings club. She loves playing violin now.
Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your daughter now loves playing the violin! We also run Afterschool Clubs so please get in touch if you'd like to nominate your child's school for a violin Afterschool Club.
We are back in a few weeks with more violin and hope to see you again at our Hampstead Holiday Camp!
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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ZB
Zoe Barry
Feefo 驗證
3 years ago
Zoe Barry說了有關 The Strings Club:
Fantastic, caring and fun club where kids learn a lot
Our kids don't usually like clubs, but they absolutely adore Strings Club, they are so caring and fun, they learn so much and always want to go back the next day. Would highly recommend
Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your children enjoyed themselves with our Harborne Holiday Camp team.
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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可信賴顧客
Feefo 驗證
3 years ago
Very dedicated teachers, my boy was very happy at the camp since day 1.
Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your son was happy with us from the outset!
We look forward to seeing you again soon.
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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DM
David Moskovic
Feefo 驗證
3 years ago
David Moskovic說了有關 The Strings Club:
Great fun music activities
Children loved it! They have done a variety of fun activities and are already asking when they can go back. They said the teacher was very gentle and lovely.
Amy
The Strings Club
3 years ago
Thank you for your positive feedback 💗
We're so glad your children enjoyed themselves at our Holiday Camp!
We handpick our teams for their warmth, friendliness and experience so we are really glad to hear you feel the same!
Just a gentle reminder that if you recommend to a friend and they book, both you and your friend will receive 10% off.
We look forward to seeing you again very soon!
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JP
johanna pimentel
Feefo 驗證
3 years ago
johanna pimentel說了有關 The Strings Club:
the hampstead experience for week 2 not great
I usually love them but this week 2 wasn't great. The change in venue was not good and wasnt communicated well . Had too many kids for the space it was cramped. And for the final day not only we...
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Amy
The Strings Club
3 years ago
Thank you for your feedback 💗
Firstly, we are really happy to hear that your daughter was happy with us. Hearing that children feel happy at our Ofsted-registered Holiday Camps is always amazing news!
Secondly, we are sorry to hear that as a parent you did not feel it was as good as your last visit to us.
We have moved venue for this Summer only and chose the venue because it is next door to our usual host school. The venue is spacious, modern, safe and clean..
We have ample space at the venue and our ratio is 1:8/1:10 maximum - to ensure all children are nurtured and feel happy.
In regards to children, we had the usual amount of children and again ensured our ratios were adhered to.
Unfortunately the school will not allow us to welcome parents in due to their covid policy which we respect. We are sorry you don't feel happy with the videos that you received at 6pm. We will pass this feedback onto our teams this week.
Let us assure you that we are very passionate about what we do at The Strings Club and that's providing amazing experienced for children that inspire them through music.
We do hope to see you again for sure.