The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.
Sorry to read about the problems you are having with the rollator. We have a full returns policy on all our products and would be happy to help you with it, if you want to contact us on 0800 567 7618 our customer care team can help you out with this.