The English Soap Company 評論

Hi, Thank you so much for taking the time to provide us with valuable feedback on our service and product experiences. We are pleased to hear that you love the soaps that you received and they met your expectations. Thank you for supporting our family business!

Hi Elaine, Thank you so much for your glowing review, your words meant a lot to us! We always endeavour to provide the best possible service to our customers and it is lovely to hear that this has been your experience from purchase to delivery. We hope you enjoy your Lily of The Valley soaps and thank you for supporting our family business!

Hi Phillip, Thank for you taking the time to leave us a review. We always endeavour to provide efficient customer service and we are pleased to hear that this has been your experience also. Thank you for taking time out of your day to let us know your thoughts.

Hi John, Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you were satisfied with the service and the time taken to delivery your order to you. Thank for supporting our business and we look forward to having you as a customer again in the future.

Hi Kaye, Thanks for taking the time to review your experience with us. We're delighted that the service that we provided exceeded your expectations and you enjoyed the soaps that you purchased. Thank you for supporting our family business!

Hi Jacqueline, we are so pleased to hear that you were satisfied with your purchase and the delivery met you expectations. We endeavour to maintain a high standard of customer care in every part of our business. Thank you for supporting our family business!

Hi Asmaa, Thank you for taking the time to write us a review. We are pleased to hear that you are satisfied with the service that was provided. We endeavour to maintain a high standard of customer care in every part of our business. We are looking forward to having you as a customer in the future.

Hi Barbara, Thank you for letting us know your thoughts on the soaps you bought from us. We can confirm that all our soaps are generously scented by expert perfumers and stability tested to ensure that the products are of the highest quality they can be before they are available for purchase. It is upsetting to us that this has not been your experience and we apologise for the dissatisfaction caused. We will be sure to relay your important feedback to our production team to ensure that we are keeping our products to the high standard that we expect of ourselves. We want to be able to resolve this for you and would be happy to test the product that you purchased if you are willing to send it back to us. If you would like to do this, please contact us on: info@theenglishsoapcompany.com and we can discuss this further.

Hi Susan, we're so happy to hear that you enjoyed your purchases and that you have found your signature fragrance. Thank you for taking the time to let us know what you thought of our products!

Hi Judith, Thank you for your purchase and taking the time to review your experience with us. We're disappointed to hear that you were dissatisfied with the soap that you purchased. All our perfumes that are used for our soaps are made by expert perfumers and stability tested before they are passed for packing, so it is surprising to us that you were unable to smell this particular fragrance. However, we have passed on your comments to our Production Team for further investigation. We appreciate the time taken to provide us with this review as it helps us to maintain the high quality level of service that we expect of ourselves.