Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

The Edinburgh Natural Skincare Company 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

可信賴顧客

Feefo 驗證

2 years ago

Ordering was very simple and the website was easy to navigate.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you very much for this positive feedback. We hope you'll visit our website again! It's always good to hear that the site is easy to navigate. Thanks again. Tommy (The Founder)

產品評價

交易日期： 19/09/2023

0

SN

Sophie Norman

Feefo 驗證

Sydney, Australia

2 years ago

Sophie Norman說了有關 The Edinburgh Natural Skincare Company:

Great service

It was extremely easy to order! Your website is easy to navigate and well laid out.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Sophie! We've spent a lot of time and energy trying to get this right so reading your positive feedback makes us all feel relieved and happy. Kind regards. Tommy (The Founder)

產品評價

交易日期： 27/09/2023

0

可信賴顧客

Feefo 驗證

2 years ago

I ordered several items that I use regularly. The face creams are gorgeous. The bath salts package, unfortunately, was open, and the contents had spilt out all over the cardboard box. After an email...

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you so much for this lovely feedback. We always try our utmost to make sure our customers are kept happy. I hope you'll visit our site again and please get in touch if there's anything more we can do for you. Kind regards. Tommy (The Founder)

交易日期： 01/10/2023

0

可信賴顧客

Feefo 驗證

2 years ago

online platform poor, bad communication, overcharged, long delivery

Website said 2-4 days shipping when placing the order at checkout. It was a gift for a 50th birthday and took nearly 2 weeks to receive due to 1 item not in stock which was shown as in stock on...

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

We are very sorry that you've had this experience. I have personally contacted you via email to see if we can achieve a satisfactory outcome for you. We take your complaint very seriously and are currently hopeful we can sort this out for you. Kind regards. Tommy (The Founder)

產品評價

交易日期： 25/09/2023

0

可信賴顧客

Feefo 驗證

2 years ago

Snaba

Very easy to use website, very easy to order. Ordered the hand moisturiser bars in various scents. They arrived beautifully packaged and smelt gorgeous. They are for Christmas presents.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hey Snaba. It's taken us 13 years to get to this point in the business and it's positive comments like these that help make worthwhile. Thank you for this review and I hope your Christmas presents are well received. Regards. Tommy (The Founder)

產品評價

交易日期： 24/09/2023

0

可信賴顧客

Feefo 驗證

2 years ago

The codes don’t work.

They offered me and 10% off code. That didn’t work. They said free shipping for orders over $75. NOPE didn’t work. They said they were sending a free gift of some moisturizing cream. I didn’t get it...

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hi. We've sent you an email and are waiting for your response so we can get this issue sorted out to your satisfaction. If you can please reply to the email, we'll get right oon to it immediately and get things fixed. Apologies for your inconvenience. Kind regards. Tommy (The Founder).

交易日期： 25/09/2023

0

LB

Laura Bravo

Feefo 驗證

2 years ago

Laura Bravo說了有關 The Edinburgh Natural Skincare Company:

Try it, you will love the products and services

Exceptional products and services.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you for that wonderful review. Myself and the entire team are working continually to ensure we can provide the best products and best level of service to our loyal customers. We are incredibly grateful for your kind words. Tommy (The Founder)

產品評價

交易日期： 24/09/2023

0

MP

Marilyn Petkov

Feefo 驗證

Santa Fe , New Mexico

2 years ago

Marilyn Petkov說了有關 The Edinburgh Natural Skincare Company:

Quick shipping, good packing an an excellent product. I love the solid hand cream. It smells delicious, and is very effective.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hi Marilyn. Thank you for yoyr excellent review. I'm personally delighted that you're happy with your hand cream bar. I think you'll find it perfect for winter protection. Kind regards and please visit us again! Tommy (The Founder)

交易日期： 25/09/2023

0

JN

Julie Nelson

Feefo 驗證

Denton, Texas

2 years ago

Julie Nelson說了有關 The Edinburgh Natural Skincare Company:

Happiness Is

Prompt shipping and I love the product, nice smell, great gift item

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Julie for your lovely, positive comment. We are working non stop to improve every aspect of our business so getting great reviews like this is incredibly rewarding for myself and the rest of the team. We hope you'll visit our site again. Many thanks. Tommy (The Founder)

交易日期： 20/09/2023

0

可信賴顧客

Feefo 驗證

2 years ago

Shipping to the US from UK was actually fast, less than 2 weeks. The packing was great. Like the recyclable shredded cardboard.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

That's great news! Thank you for your feedback. Do you like the shredded cardboard? We think it's so much better than bubblewrap. I'm very happy that your order arrived safely. Kind regards. Tommy (The Founder)

產品評價

交易日期： 23/09/2023

0

The Edinburgh Natural Skincare Company 評論

Reverie Solid Hand Cream Bar更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站I managed to get this in the reverie scent but the handcream bar melts a little too easily and my hands end up being really sticky.

Eternal Anti-Ageing Super Cream With Black Lilac + Vitamin E更^多^有^關^本^產^品^的(79)^條^評^論瀏覽產品網站I love my face cream, I bought a travel size originally and have come back for more. Once the cream sinks in, my skin absolutely loves it!

Gardener?s Solid Hand Cream Bar更^多^有^關^本^產^品^的(443)^條^評^論瀏覽產品網站hand cream bars are nice quality

Golden Rosewood Solid Hand Cream Bar更^多^有^關^本^產^品^的(302)^條^評^論瀏覽產品網站this is a nice product. love the scent

The Perfect Gentlemen's Luxury Gift Box更^多^有^關^本^產^品^的(21)^條^評^論瀏覽產品網站This was a gift so I did not use the product myself. Packaging was nice though

The Queen Bee Solid Hand Cream Bar更^多^有^關^本^產^品^的(355)^條^評^論瀏覽產品網站The packaging is gorgeous and the tin is lovely

The Queen Bee Solid Hand Cream Bar更^多^有^關^本^產^品^的(355)^條^評^論瀏覽產品網站Love this soft, great smelling, natural product.

The Queen Bee Solid Hand Cream Bar更^多^有^關^本^產^品^的(355)^條^評^論瀏覽產品網站Four stars since I really don’t like lemongrass fragrance, that’s just me. Learning to use a bar cream but I like it. Will choose different fragrance next.

Ultra Rich Anti-Ageing Face Cream Night Formula (20ml)更^多^有^關^本^產^品^的(50)^條^評^論瀏覽產品網站Great size for travel. Like the wooden lid. Used on beach trip and great moisturizer.

Eternal Anti-Ageing Super Serum With Black Lilac And Vitamin E更^多^有^關^本^產^品^的(56)^條^評^論瀏覽產品網站Only used for a week or so but it smells amazing and just 2 drops makes my face feel so good.

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？