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The Edinburgh Natural Skincare Company 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

可信賴顧客

Feefo 驗證

2 years ago

I contacted customer service to get help redeeming my points, no one responded after the initial reply email saying they will look into it, I had to purchase at full price, I've been a customer for...

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

I'm so sorry to hear that the customer care experience was not what you'd hoped for. We are looking into this and hope to make all the necessary improv,emts so that it's a better experience. I sincerely hope this doesnt put you off visiting us again. Have a lovely Christmas. Tommy The Founder

產品評價

交易日期： 27/11/2023

0

可信賴顧客

Feefo 驗證

2 years ago

Easy and painless process

Ordering was easy and information was updated regularly to let me know the progress of my order.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you for your kind words. I'm happy the ordering process was easy for you and I hope you'll visit us again if you need anything. Have a wonderful Christmas. Kind regards. Tommy The Founder

產品評價

交易日期： 27/11/2023

0

可信賴顧客

Feefo 驗證

2 years ago

Delivery service has improved dramatically with DHL

The products have always been excellent but now it is easy to order from outside the UK and delivery is much improved.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you so much for your five star review, it's 100% appreciated by everyone in the team. We hope you'll visit us again and we also hope you'll have a great Christmas. Kind regards. Tommy The Founder

產品評價

交易日期： 26/11/2023

0

PH

Peter Hamer

Feefo 驗證

2 years ago

Peter Hamer說了有關 The Edinburgh Natural Skincare Company:

Perfume Oil - Poor quality - Poor customer service

I have been using Edinburgh skincare for years - some of their product are fantastic. I bought 6 products from them. I was really disappointed with the LUXURY NO.1 BOTANICAL PERFUME OIL 30ML, I...

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hi Peter. We're very sorry to hear you didnt enjoy the perfume oil. The batch was the same as the other batches in terms of high quality so I'm puzzled as to why the scent didnt last. The essential oils we use always come from the same suppliers. I'm so sorry this wasnt a good experience for you. Kind regards. Tommy The Founder

產品評價

交易日期： 16/11/2023

0

JH

Jonathan Hickling

Feefo 驗證

2 years ago

Jonathan Hickling說了有關 The Edinburgh Natural Skincare Company:

A wonderfulb product as a gift and wonderful service on purchase

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Jonathan for your kind review. Wishing you a great Christmas from myself and the team. Kind regards. Tommy The Founder.

交易日期： 25/11/2023

0

SL

Shan Lea

Feefo 驗證

2 years ago

Shan Lea說了有關 The Edinburgh Natural Skincare Company:

Sleek. Modern. Perfect presentation box. Lovely perfume

As seen on FB. Ordering was easy. Choice clearly presented. Product arrived quickly. All round a great gifts but kept the rollerball perfume for myself as it was soooooo nice

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Shan for this 5 Star review!! Wishing you a very enjoyable Christmas from myself and the team. Kind regards. Tommy The Founder

產品評價

交易日期： 24/11/2023

0

GK

Gillian Keeley

Feefo 驗證

2 years ago

Gillian Keeley說了有關 The Edinburgh Natural Skincare Company:

Great products, prompt delivery

Easy ordering, prompt delivery and love your products, especially Lavender and Frankincense formula and hand balm.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

That's such a lovely review! Thank you Gillian have a very enjoable Christmas and please visit us again. Tommy The Founder

產品評價

交易日期： 24/11/2023

0

MJ

Mrs Sheila Jamieson

Feefo 驗證

2 years ago

Mrs Sheila Jamieson說了有關 The Edinburgh Natural Skincare Company:

Love these products. Third time ordering, never disappointed.

Very easy to order. Super fast delivery.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you Sheila. We absolutely 100% appreciate 5 star reviews! As you know, it's reviews like this that make it all worthwhile. Have a wonderful Christmas. Kind regards. Tommy The Founder.

產品評價

交易日期： 24/11/2023

0

可信賴顧客

Feefo 驗證

2 years ago

Just perfect , a real boost to the day .

Great service and customer care , loved the scent and feel of the product . Easy to use and beautifully presented .price was just right .

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you for your kind comments and 5 stars! We all wish you a very merry Christmas and hopefully you'll visit us again when you need a treat! Kind regards Tommy The Founder

產品評價

交易日期： 24/11/2023

0

AC

Anna Cooper

Feefo 驗證

2 years ago

Anna Cooper說了有關 The Edinburgh Natural Skincare Company:

Beautiful scent packaging great on a skin

Love what i ordered skin feels soft smells amazing! Lip balm, cream bars awesome skincare goes smooth on a skin blends in pleasantly smells

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hi Anna. Apologies for the late reply, I've been away in Japan no less but now I'm back I'd just like to thank you for your loveley review and to wish you a wonderful Christmas. Kind regards. Tommy The Founder

產品評價

交易日期： 24/11/2023

0

The Edinburgh Natural Skincare Company 評論

Ultra Rich Anti Ageing Face Cream - Day更^多^有^關^本^產^品^的(179)^條^評^論瀏覽產品網站Love this product just ashame I don't get a response from customer service

Luxury No. 1 Mineral Bathing Sensation, Bath Salts更^多^有^關^本^產^品^的(35)^條^評^論瀏覽產品網站Wonderful fragrance and high quality product.. the package could stand to be a bit more robust, however.

Gentlemen's Daily Moisturising Face Serum更^多^有^關^本^產^品^的(54)^條^評^論瀏覽產品網站really great product this really works

SYMMETRY HAND CREAM BAR...FOR HAND CREAM CONNOISSEURS. HAND MADE IN SCOTLAND更^多^有^關^本^產^品^的(102)^條^評^論瀏覽產品網站Great product super happy with this

Golden Rosewood Solid Hand Cream Bar更^多^有^關^本^產^品^的(302)^條^評^論瀏覽產品網站Great product - I really like this

REVERIE HAND CREAM BAR...SOLID WINTER PROTECTION WITH A FABULOUS SCENT更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站Good product - it does work

10ml Rollerball Travel Mini Botanical Perfume Oil瀏覽產品網站Very poor quality materials used with this product its useless.

LUXURY NO.1 BOTANICAL PERFUME OIL 30ML...50% DISCOUNT NOVEMBER GIVEAWAY!更^多^有^關^本^產^品^的(14)^條^評^論瀏覽產品網站Very poor quality materials used with this product its useless

Eternal Botanical Perfume Oil 10ml Rollerball更^多^有^關^本^產^品^的(41)^條^評^論瀏覽產品網站Excellent product and packaging. Kept this for myself as useful travel size.

Lavender and Frankincense Anti Ageing Formula更^多^有^關^本^產^品^的(138)^條^評^論瀏覽產品網站Love lavender and frankincense formula and the packaging is great, clear glass.

Gardener?s Solid Hand Cream Bar更^多^有^關^本^產^品^的(443)^條^評^論瀏覽產品網站The bar is easy to use and helpful to apply just the desired amount. The tin container is really handy , light and transportable.

Eternal Botanical Perfume Oil 10ml Rollerball更^多^有^關^本^產^品^的(41)^條^評^論瀏覽產品網站Lovely fragrance, long lasting.

SYMMETRY HAND CREAM BAR...FOR HAND CREAM CONNOISSEURS. HAND MADE IN SCOTLAND更^多^有^關^本^產^品^的(102)^條^評^論瀏覽產品網站Very nourishing on your hands. Lovely fragrance.

Golden Rosewood Solid Hand Cream Bar更^多^有^關^本^產^品^的(302)^條^評^論瀏覽產品網站Very nourishing on your hands. Lovely fragrance.

GOLDEN ROSEWOOD BOTANICAL PERFUME OIL. £15 DISCOUNT DURING NOVEMBER.更^多^有^關^本^產^品^的(8)^條^評^論瀏覽產品網站

REVERIE HAND CREAM BAR...SOLID WINTER PROTECTION WITH A FABULOUS SCENT更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站Beautiful smelling bars and packaging will make amazing gift

Gardener?s Solid Hand Cream Bar更^多^有^關^本^產^品^的(443)^條^評^論瀏覽產品網站I love this scent amazing!

20ml Travel Size Creams更^多^有^關^本^產^品^的(32)^條^評^論瀏覽產品網站Creams ate gorgeous skin feels so good !

Baby I Love You Solid Baby Balm - Hand cream bar更^多^有^關^本^產^品^的(93)^條^評^論瀏覽產品網站Love it ! Need to have this in our cold winter climate

Sweet Orange And Geranium Solid Bath Oils更^多^有^關^本^產^品^的(27)^條^評^論瀏覽產品網站Will be amazing! Didnt use yet but looking forward!

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？