Deepest apologies for this mixup. I believe your order was sent to the wrong address. I'm sorry about that but we can only send products to the addresses we're given on the order. This is how the confusion started.
However, we're sorry for all the inconvenience you went though and I was able to refund you today.
I do hope you'll vist us again as it's quite unusual for something like this to happen.
Kind regards.
Tommy
The Founder
I ordered online which was easy to do and the acknowledgement time was prompt. My order was despatched swiftly and came on the date expected.
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
It sounds like you had a frictionless experience in ordering which I'm personally very happy about.
Thank you for the Five Star Review as this really helps build our reputation.
I hope you'll visit our site again soon. I'd like to recommend Eternal Face Serum as it goes fantastically well with Symmetry Face Cream. We recommend using the serum first then the cream. here's the link if you want to have a look :)
https://www.edinburghskincare.com/collections/anti-ageing-face-serums/products/eternal-anti-ageing-face-serum-with-black-lilac
Many thanks.
Tommy
The Founder
I love this product and loved how quickly my order was sent out. I purchased this product when visiting Edinburgh and can’t live without it now so I was super happy I could reorder and they are...
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產品評價
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Wow! what a great review, I love it. I'm going to show this one to the manufacturing team.
Thank you so much and please do visit us again.
Also, check this out, it's the same scent in a rollerball botanical perfume oil
https://www.edinburghskincare.com/collections/perfume/products/luxury-no-1-botanical-perfume-oil-10ml-travel-mini
many thanks and I hope you continue to enjoy our products.
Tommy
The Founder.
交易日期: 15/01/2024
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可信賴顧客
Feefo 驗證
2 years ago
I don’t have any issue with my order and delivery arrived on time. I love natural products specially face creams and body oils. Excellent
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for giving us a five star review!
We;re delighted you're happy with the srvice and I hope you'll visit our site again sometime soon!
Kind regards.
Tommy
The Founder
交易日期: 14/01/2024
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CT
Cynthia Tipper
Feefo 驗證
2 years ago
Cynthia Tipper說了有關 The Edinburgh Natural Skincare Company:
Free gift available this time, prompt delivery
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you Cynthia for your Five Star review!! It allows the team to know that we're all doing something right.
I hope you'll visit us again soon.
Best regards.
Tommy
The Founder
Smells amazing! Perfect for the winter season. Thankyou
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
What a lovely review. It doesnt get much better that "Amazing". Thank you so much for that.
Kind regards.
Please do come back soon.
Tommy
The Founder
交易日期: 12/01/2024
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可信賴顧客
Feefo 驗證
2 years ago
Ordering and delivery all good
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you very much for your generous review. We love Five Stars.
Please do visit us again in the not too distant future.
many thanks.
Tommy
The Founder
產品評價
交易日期: 10/01/2024
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FB
Fleur Bradnock
Feefo 驗證
2 years ago
Fleur Bradnock說了有關 The Edinburgh Natural Skincare Company:
Easy to place my order; arrived in good time; really nice product.
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you Fleur for being so kind in giving us a five star review. Believ me, we really appreciate it.
I hope you'll visit our site again soon.
Many thanks.
Tommy
產品評價
交易日期: 04/01/2024
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可信賴顧客
Feefo 驗證
2 years ago
Good quality
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you very much for your Five Star Review. It's highly appreciated by myself and the team. I'm delighted you like the quality of the Symmetry Serum, it contains real Jasmine and Rose which is almost unheard of in the skincare industry. Usually these scents are synthetic but as you'll probably be aware, our products are 100$ natural!
If I may, I'd like to recommend Eernal Serum also, it contains a really beautiful blend of essential oils based around Oud. check it out here
https://www.edinburghskincare.com/collections/anti-ageing-face-serums/products/eternal-anti-ageing-face-serum-with-black-lilac.
I hope you'll visit us again son.
Kind regards.
Tommy
The Founder.
產品評價
交易日期: 10/01/2024
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可信賴顧客
Feefo 驗證
2 years ago
They are amazing! I truly love it! It cleanses really good and gives glow to your skin!
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for your lovely review. Five Stars is a real compliment to myself and the entire team.
Please visit us again soon.
many thanks.
Tommy
The Founder