Shipping was far quicker than it was the first time I ordered, but that was during a global shipping crisis. The lip balm, while it smells wonderful, is not as thick as I was expecting. For a luxury...
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產品評價
交易日期： 12/07/2023
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Lynn Lazere
Feefo 驗證
Blue Ridge
3 years ago
Lynn Lazere說了有關 The Edinburgh Natural Skincare Company:
I was keen to try this hand cream bar and trusted all the hyperbole regarding the scent of "Luxury No1". On my hands it smelled like a pair of old rubber gloves. I eventually got a response from...
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Alice
The Edinburgh Natural Skincare Company
3 years ago
Hi Karen,
I am so sorry you did not like the Luxury No. 1 scent! As per our emails, all batches are thoroughly checked and, unfortunately, we are unable to refund for used items. Again, I do so apologise.
Alice - ENSC
產品評價
交易日期： 01/07/2023
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Gillian Hanlan
Feefo 驗證
3 years ago
Gillian Hanlan說了有關 The Edinburgh Natural Skincare Company:
Arrived on time facial oil lovely
Night cream horrible extremely greasy even if you use a tiny amount, it feels thick on your face.
Alice
The Edinburgh Natural Skincare Company
3 years ago
Thanks for your feedback Susan. I am glad you love the Hemp Seed cleanser. As you say, you just need a small amount of the face cream, I am sorry you haven't got on well with it!
Alice - ENSC
Bought Baby I Love you but the smell is awful. Smells of rubber, like old balloons. Contacted customer service and had to wait over a week for a response. Spoke to the owner apparently, who told me...
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交易日期： 09/07/2023
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Clive Lawrence
Feefo 驗證
3 years ago
Clive Lawrence說了有關 The Edinburgh Natural Skincare Company:
When the product arrived via Royal Mail it had been opened and was empty. When I reported this it was replaced immediately with no charge and no fuss. Excellent service.
