Tenon Tours 評論

Thank you for the wonderful review! We’re so glad to hear your trip to Greece went smoothly and that everything was just as promised. We’d love to help you plan your next adventure whenever you’re ready! Thank you for choosing Tenon Tours.

Thank you for the wonderful review! We’re so happy to hear you had a lovely trip and that Janet and Courtney were able to create a seamless experience for you. It’s great to know you found the accommodations to be high-quality and conveniently located—being able to explore easily makes all the difference! We’re thrilled you felt supported throughout your journey and hope to help you plan your next adventure soon. Thank you for choosing Tenon Tours!

Hi Charlie, We’re so glad to hear you enjoyed working with Tenon and appreciated the flexibility to create a more self-directed travel experience. We’re happy we made a difference in your journey. If there’s anything we could have done to turn your 4-star experience into a 5-star one, we’d love to hear from you. Feel free to reach out to us at travel@tenontours.com — we’re always looking for ways to improve! We hope to travel with you again soon.

Thank you for the five-star review! We hope to travel with you again soon.

Hi Bob, Thank you for the wonderful review! We’re so glad to hear that Stephanie was able to jump in and bring your last-minute trip to France to life. We’re especially happy to know you felt supported throughout your journey, even while on the road. Thank you for recommending us! We’d love to help you plan your next adventure whenever you’re ready.

Hi Todd, Thank you for the five-star review! We’re so glad you enjoyed your time in the UK and appreciated the attention to detail throughout your journey. It’s always our goal to create seamless, memorable experiences, and we’re thrilled to have done that for you. We look forward to helping you plan your next adventure. Thank you for choosing Tenon Tours!

Hi Frances, Thank you for taking the time to share your feedback. We're very sorry to hear that certain aspects of your trip did not meet your expectations, and we'd like to address some of the points you raised in hopes of providing clarification. Regarding the pricing issue, we sincerely apologize for the confusion. You were accidentally sent an agency invoice that included internal details not intended for clients. As soon as we realized this, we explained the situation and provided a $200 discount on your trip in hopes of remedying the mistake. As for the flight and hotel, we want to clarify that we worked closely with you throughout the planning process. You had the option to book an earlier flight to arrive a day ahead of the group for some extra time, but ultimately you opted to arrive with the group to avoid the additional cost of a separate airport transfer. Per your request, we still booked the extra hotel night so you could check in early. Fortunately, the hotel allowed all guests, including you, to check in early, though this was unplanned and beyond our control. We also reached out to CIE, the tour company, on your behalf to explore the possibility of a refund for the pre-night, but unfortunately, they were unable to offer one. We communicated this to you at the time and understand this can be frustrating, but we did everything we could to assist. Regarding the final excursion, we understand your disappointment. While this excursion is not part of our package and is typically booked directly through CIE, our goal is always to ensure all details are communicated clearly. We're sorry this information wasn’t as clear as it should have been, and we will certainly take this into account for future travelers to improve their experience. Once again, we regret that your experience wasn’t everything you hoped for, but we do hope you were able to enjoy your trip overall. If you have any further concerns, we’d be happy to discuss them. Please feel free to reach out to Janet or contact us at travel@tenontours.com. Thank you for choosing Tenon Tours.

Thank you for five stars! We’re so glad to hear you had a fantastic experience from start to finish. It’s wonderful to know Janet’s recommendations for sites, tours, dining, and accommodations made your trip memorable. Thank you for recommending Tenon Tours to others—it means the world to us! We look forward to helping you plan your next adventure.

Thank you for the wonderful review! We’re so happy to hear your first trip with a tour operator was such a memorable and great experience. Knowing you felt supported every step of the way and that the trip was tailored to your interests is exactly what we aim for. We love adding those little surprises along the journey, so we’re glad they made an impact! Thank you for trusting Tenon Tours with your adventure. We can’t wait to help you plan your next one!

Hi David, Thank you for five stars! We’re so glad to hear your first visit to Scotland was such a great experience. It’s wonderful to know the hotels were a perfect fit and that Louise and Gary made such a positive impression — we’ll be sure to pass along your kind words! Exceeding expectations is always our goal, and we’re thrilled to have done that for you. We look forward to helping you plan your next adventure with us! Thank you for choosing Tenon Tours.