My experience with this company was terrible. I ordered a UVB kit along with other items including a heat lamp for my turtle. My turtles heat lamp broke unexpectedly and I ordered a new one with...
Arrived on a pallet and a lot of packing, however I then had to remove said packaging and get it inside my home. I then had to dispose of the pallet and large pieces of wood with no assistance. The...
I recently purchased an acrylic enclosure from Swell Reptiles, and unfortunately my experience has been disappointing.
Within just three weeks, the door on the enclosure I purchased warped. After...
The service I received was exemplary, ordering was straight forward, Delivery was very quick. Despite excellent undamaged packaging there was a crack in one door. One email to customer services with...
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交易日期: 02/07/2026
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可信賴顧客
Feefo 驗證
3 days ago
Appreciate the quick response however there is lack of communication between colleagues as my previous messages have been ignored
Bulbs came damaged. Plant was missing. Replacement delivered to wrong house and customer service not interested.
Raised a return request for damaged bulbs and missing plant and this took 2 weeks...