Stutterheim creates beautiful yet functional rainwear in the highest quality.
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過去一年 則評價
Stutterheim US 不再是 Feefo 的活躍客戶
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可信賴顧客
7 years ago
Order delay + lack of communication
I completed my purchase 7 days ago, and received notification that I could expect my order to ship within 1-4 business days. I have not received any further notification that the order has shipped,...
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Guillaume
Stutterheim US
7 years ago
Hi,
Thanks for taking the time to leave feedback, it really does help us to improve our service. Glad we could resolve things in the end.
Best regards,
Guillaume
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可信賴顧客
7 years ago
Got it here quickly. Giving as a gift.
Yes, I would buy again!
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Valued Customer
7 years ago
Valued Customer說了有關 Stutterheim US:
Stefan was responsive immediately as I wasn’t sure coat was in stock
Originally coat was not in stock despite the website saying it was. so I emailed and Stefan responded immediately and said it was so I processed order.
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可信賴顧客
7 years ago
Great raincoat, fast delivery
So easy to order. Great choice. I loved the discount I received. Thank you. I had delayed ordering so I was offered a discount. I love my new raincoat!
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可信賴顧客
7 years ago
Fabulous customer service!!Quick response to emails! Helpful and Efficient!!
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可信賴顧客
7 years ago
Highly recommend this company for the excellent craftsmanship of the products and the professionalism, efficiency, and helpfulness of the customer service department!
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可信賴顧客
7 years ago
timely courteous service. Product of high quality and great fit. Very happy to have found this resource .
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Valued Customer
7 years ago
Valued Customer說了有關 Stutterheim US:
Massive delay in shipping (roughly 2 weeks from ship date in order to when it actually shipped) and had to alert of wrong address.
Guillaume
Stutterheim US
7 years ago
Hi Rossa,
Thanks for taking the time to leave feedback. I hope once you've tried the coats on you love them! Regarding the address issue, the details were imported directly from your order form, we don't manually input them so this was partially the reason for the delay, but glad we could resolve it for you in the end.
Best regards,
Stutterheim support
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Valued Customer
Seattle
7 years ago
Valued Customer說了有關 Stutterheim US:
Stuff I ordered never came
Super disappointed. Placed order... Got no correspondence. Had to get in touch after 2 weeks and then was told the size I had ordered was sold out... But the way while I am here, please can you make...
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Guillaume
Stutterheim US
7 years ago
Hi Kester,
Thanks for taking the time to leave feedback for us. We're sorry about your order not being fulfilled, it was an error in our system which we've now rectified. My apologies for the inconvenience.
Best regards,
Stutterheim Support
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Valued Customer
7 years ago
Valued Customer說了有關 Stutterheim US:
The service was great - the return was fast and easy, and was processed quickly.
Stutterheim creates beautiful yet functional rainwear in the highest quality. All coats are handmade using the finest craftsmanship and are characterized by simplicity, functionality and timeless design.
Stutterheim creates beautiful yet functional rainwear in the highest quality. All coats are handmade using the finest craftsmanship and are characterized by simplicity, functionality and timeless design.
