The service was easy to use. Plain English that was easy to understand. The additional terms for existing medical condition were made very clear and did not increase the premium or need to be...
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Steph
SportsCover Direct
10 years ago
Thank you for your comments - we are pleased to hear that you found SportsCover Direct provided an easy to use service, easy to understand and additional terms for an existing medical condition was made clear and did not increase your premium. We are glad you liked that once you have purchased your insurance cover your documents are sent straight to your inbox.
交易日期： 28/05/2016
1
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TC
Trusted Customer
East Midlands
10 years ago
Trusted Customer說了有關 SportsCover Direct:
one of the few places that offers single activity insurance. Only good because of the stupid list of illnesses and the fact you have no idea how good insurance is until you claim.
Did not appreciate...
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Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased you liked our Activity Top Up product. We hope you have a safe trip - your comments have been noted and we apologise if you found the two emails asking for Feefo feedback hounding- we are continually striving to provide a better service for our customers and therefore it is important to us to hear their thoughts on how we can improve but this will be taken into account in the future.
交易日期： 25/05/2016
0
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可信賴顧客
10 years ago
Good service
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that you found SportsCover Direct offered a great service when purchasing your insurance cover.
Buying it was easy, but the proof of any insurance is if they will pay up when you need it. As I am not using this until later in the year I have no idea if they are good payers. However, it covered...
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Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased to hear that you found purchasing the insurance easy and covered what you needed topping up your insurance for sports. Your comments about feedback dates have been noted and we hope you have a safe trip!
Good service - quickly able to arrange insurance cover for an upcoming holiday for my family. Paperwork emailed through promptly after the phone call.
Steph
SportsCover Direct
10 years ago
We are happy to hear that you found SportsCover Direct offered a good service with you able to organise sports travel insurance cover quickly and the paperwork arrived promptly after purchase. Thank you for taking the time to feed back to us.
交易日期： 23/05/2016
0
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TC
Trusted Customer
Cheshire
10 years ago
Trusted Customer說了有關 SportsCover Direct:
Quick , easy , good value
Steph
SportsCover Direct
10 years ago
Thank you for your comments - we are happy to hear that you found SportsCover Direct offered a quick, easy and good value service when purchasing your insurance cover.
Very professional, but there was a software glitch when I tried to order online. Transaction completed over the phone.
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are sorry to hear that there was a problem when purchasing online - our IT department will look into this and we apologise for any inconvenience. We are pleased however, that you found SportsCover Direct very professional with staff friendly and helpful when purchasing your insurance cover over the phone.
The website is clear and well set out. Documents came quickly by e-mail. The prooff of your cover is not when things go right, it is when they go wrong. Let's hope for the best.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feedback to us - we are pleased o hear that you found the SportsCover Direct website clear and well set out and your insurance documents sent out quickly via email. We also hope you have a safe trip!
交易日期： 24/05/2016
0
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可信賴顧客
10 years ago
Lucy could not have been more helpful. Thank you.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feedback to us - we are happy to hear that Lucy could not have been more helpful when purchasing your insurance cover - we will be sure to pass this feedback on to her!
