My order has still not shipped, and yet I am recieving emails for feedback? Not good enough.
Sonsee team
Sonsee Woman
7 years ago
Hey, we are very sorry to hear that you have not had a good experience yet. The items you purchased were on preorder and have only just restocked. The preorder stated that you will receive your items by the end of the January. We hope that when you do receive them you will be able to get in touch with us and leave your feedback.
產品評價
Sonsee team
Sonsee Woman
7 years ago
Hey, we are very sorry to hear that you have not had a good experience yet. Unfortunately in this instance you did receive your feedback request before you items arrived. The items you purchased were on preorder and have only just restocked. The preorder stated that you will receive your items by the end of the January. We hope that when you do receive them you will be able to get in touch with us and leave your feedback.
Easy checkout process and fast delivery, even over Christmas/New Year period.
Sonsee team
Sonsee Woman
7 years ago
Hey, we are glad that you had a positive experience in regards to our service. We are so sorry to hear however that our comfort bra did not meet your expectations. Our high back bra is intended for comfort rather than support. We do offer a 30 day money back guarantee on all orders so please contact us at contact@sonseewoman.com and we will happily help you out.
產品評價
Sonsee team
Sonsee Woman
7 years ago
Hey, we are so sorry to hear that our comfort bra did not meet up to your expectations. Thank you for the feedback you have given. Our high back bra is intended for comfort rather than support. We do offer a 30 day money back guarantee on all orders so please contact us at contact@sonseewoman.com and we will happily help you out.
I have not received my items and it was ordered 3 weeks ago. I paid $9 extra for express shipping. Can someone contact me
Sonsee team
Sonsee Woman
7 years ago
Hey Marie,
We are sorry to hear of your experience. The items you purchased were preorder items, as per the description when you checked out. Please rest assured that your items will be sent express when they have arrived at our warehouse facility. Please contact us at contact@sonseewoman.com if you have any further questions.
產品評價
Sonsee team
Sonsee Woman
7 years ago
Hey Marie, We are sorry to hear of your experience. The items you purchased were preorder items, as per the description when you checked out. Please rest assured that your items will be sent express when they have arrived at our warehouse facility. We hope that once you receive your items you will love them.
Sonsee team
Sonsee Woman
7 years ago
Hey Marie, We are sorry to hear of your experience. The items you purchased were preorder items, as per the description when you checked out. Please rest assured that your items will be sent express when they have arrived at our warehouse facility. We hope that once you receive your items you will love them.
Sonsee team
Sonsee Woman
7 years ago
Hey Marie, We are sorry to hear of your experience. The items you purchased were preorder items, as per the description when you checked out. Please rest assured that your items will be sent express when they have arrived at our warehouse facility. We hope that once you receive your items you will love them.
Sorry can't tell...haven't received it yet. Apparently it's coming on 27 Dec.....2 weeks delivery is totally unacceptable. Wanted to wear it under a special dress for Christmas!!
Sonsee team
Sonsee Woman
7 years ago
Dear Rhondda,
We are very sorry to hear that the expected delivery time is longer than ideal. Due to the holiday season we have been experience delays in shipping times. When checking the tracking of your order it appears to have been delivered before Christmas. Please contact us at contact@sonseewoman.com if you are yet to receive it. Thanks.
交易日期: 13/12/2018
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可信賴顧客
7 years ago
Delivery was so fast - your product is great quality
產品評價
交易日期: 09/12/2018
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可信賴顧客
7 years ago
Better customer communication when products missed in an order