Always excellent service. Friendly, helpful, cheerful, accessible resort reps. (We never had to report a problem to them so can only comment on the usual service with the reps). Booking staff also...
Simple booking system, easy to add extra and we are given plenty of additional information regarding lessons etc too.
Chalet was exactly as described with ski in ski out. Host was also excellent, ...
Excellent service from booking all the way through to leaving the resort. Ciaran the chalet host was particularly helpful with regular morning updates on the test match score from India.
The hosted shared chalet model is a great environment, that is affordable, for a successful skiing experience. Skiworld know what Customers like myself want and deliver a great quality service. I...
閱讀更多
產品評價
交易日期: 27/01/2024
0
分享
可信賴顧客
Feefo 驗證
2 years ago
Very professional and helpful
產品評價
交易日期: 27/01/2024
0
分享
可信賴顧客
Feefo 驗證
2 years ago
Booking staff good knowledge of resorts.
Good sized chalet for mixed parties of people
Well located in resort
When booking, we asked specifically if the chalet had locks to bedroom doors, since our insurance is invalid if it does not. We were told that they did. However, on arrival we were not provided with...
閱讀更多
Robert Dixon
Skiworld
2 years ago
Thank you for your review. We are sorry we did not acknowledge it earlier. We can see that you have been in touch with our customer service team and that they have been able to conclude matters with you. We hope we will have the chance to be of service again in the not too distant future.
Food was only average and not alway hot. Ski hire was poor. Quality and service.
Communication terrible.
Robert Dixon
Skiworld
2 years ago
Thank you for sharing your feedback. We are of course sorry that you should have found cause for complaint during your holiday. We would of course like the opportunity to investigate matters and respond in full to your feedback. With that in mind, if you would like to contact us at customers@skiworld.co.uk our customer service team will be able to assist you further. Thank you
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.