Would have preferred more online communication rather than postal as I am travelling at the moment
Skipton International
Skipton International
11 years ago
Thank you for your feedback. We specifically avoid emails because:-
They may be intercepted without your or our knowledge, potentially compromising the security of account details.
If we use email communications fraudsters may have more success in gaining access to customer details through so called ‘phishing’ attempts. Skipton never sends emails with personal information and hence if one is received purporting to be from Skipton it should be viewed as a potential fraud and dealt with accordingly.
In the future we may provide secure technical solutions to improve communications, but as yet we have no time scale available.
Kind regards
Jim Coupe
Managing Director
01481 730730
交易日期: 17/01/2015
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可信賴顧客
11 years ago
Excellent responsive and personable service provided
產品評價
交易日期: 13/01/2015
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可信賴顧客
11 years ago
Slightly cumbersome process for obvious reasons but well handled
Very frustrated and annoyed that the customer does not get automatic notice on a new account. Recently had a falling out over Investor 200; when I had thought notice had been requested at the time...
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Skipton International
Skipton International
11 years ago
Thank you for your feedback. I am sorry to hear that you did not understand the conditions of the product, which were clearly communicated in product literature and are the same as other notice accounts previously taken. Please note the rate change was communicated with a full 3 months notice.
Kind regards
Jim Coupe
Managing Director
01481 730730
產品評價
交易日期: 16/12/2014
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可信賴顧客
11 years ago
THE STAFF ARE ALWAYS HELPFUL WHEN I CALL IN
產品評價
交易日期: 30/01/2015
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可信賴顧客
11 years ago
Staff friendly and efficient
產品評價
交易日期: 20/01/2015
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可信賴顧客
11 years ago
Staff friendly and efficient
產品評價
交易日期: 20/01/2015
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可信賴顧客
11 years ago
The process of opening 2 accounts was painless compared with the high street banks
Skipton International is an award-winning bank that provides a range of attractive Sterling and US Dollar savings products for private and corporate savers. In addition to being a leading mortgage lender in Guernsey and Jersey, the bank also provides mortgages on UK Buy-To-Let properties for expats and residents overseas.
Skipton International is an award-winning bank that provides a range of attractive Sterling and US Dollar savings products for private and corporate savers. In addition to being a leading mortgage lender in Guernsey and Jersey, the bank also provides mortgages on UK Buy-To-Let properties for expats and residents overseas.