Simply Supplements 評論

Good Afternoon, Thank you for your recent review. I am very sorry to hear that some of the items that you wished to order was out of stock. We are in communication with our suppliers, as well as alternatives, as we are eager to have the unavailable products back into stock as quickly as possible. Seeking alternative suppliers can be long process as we do need to ensure that they can formulate the supplements we require to the same formulation, they are compliant to standard, and offering the highest quality. You can add yourself to the email notification list online to be alerted when they do come back into stock. This is on each product page, to the right of the picture. There is a link that says 'notify me'. If you would like to discuss any alternative products in the meantime, then please do not hesitate to contact us directly on 0800 988 0292 or at customercare@simplysupplements.co.uk and one of our Customer Service Advisors will be happy to help. Once again, I do sincerely apologise for any inconvenience or disappointment caused and thank you for your patience and co-operation. Kind Regards, Suzie Hopkins

Good Afternoon, Thank you for your recent review. I am sorry to hear that you have not received your order in Latvia as quickly as expected. Looking at your account I can see that the delivery company did attempt to deliver your parcel on the 14th July, but unfortunately there was no response. I have passed your details to our Customer Service team to email you the tracking link to your order, and if we can be of any further help please do not hesitate to get back in touch with us directly at customercare@simplysupplements.co.uk Once again, please accept my apologies for any inconvenience caused. Kind regards, Suzie Hopkins