Always beautiful, always prompt & always good value. I have made the mistake of buying silver elsewhere! Never again! It will always be Silver by Mail for me
As always a great service. Just one bracket disapointing kept falling off and was nearly lost.
Customer Service
Silver by Mail
9 years ago
Dear Mrs Borowska,
Thank you for your feedback. We apologise that you have experienced a problem with one of the bracelets purchased from us - this may simply be a problem with the clasp that could be rectified for you. If you would be happy for us to look into this further for you, please contact customer services on 0345 307 3297 or email contactus@silver.uk.com so that one of our customer service representatives can assist you.
Excellent service, the product was unavailable however I was contacted and advised it would be dispatched at the discounted price as advertised. Prompt reliable service for quality products.
Thank you for your feedback. We apologise that you have experienced a problem with one of the bracelets purchased from us - this may simply be a problem with the clasp that could be rectified for you. If you would be happy for us to look into this further for you, please contact customer services on 0345 307 3297 or email contactus@silver.uk.com so that one of our customer service representatives can assist you.
Kindest Regards
Pip @ Silver by Mail