I have been a customer for a number of years. Stylish jewellery, great service and any queries are dealt with quickly, efficiently and pleasantly. I will continue to buy from them.
thank you for your feedback. Please be advised that the bracelet you purchased has been made using a natural stone which will vary in colour. Should you wish a more accurate colour representation in the future, for any natural stone, please contact customer services to advise them of this so that we can look to find the closest match for you.
I must admit I was a little disappointed with my last 3 purchases if I had enough time to return them and shop for 3 other presents I would have. The necklaces would have been fine for a child but...
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Customer Service
Silver by Mail
9 years ago
Dear Mrs Barlow,
Thank you for your feedback. We sincerely apologise that you have been disappointed with your latest orders with us. Please be advised that we do provide alternative length chains for our pendants which may be helpful for you should you wish a larger one. Customer services will be happy to assist you and offer further advice regarding this matter. Once again we apologise for this matter.
Kindest Regards Pip @ Silver by Mail 0345 307 3297 contactus@silver.uk.com
產品評價
Customer Service
Silver by Mail
9 years ago
Dear Mrs Barlow,
We sincerely apologise for this matter. Should you wish to return this to our office, we would be happy to investigate the problem that you have experienced and rectify this for you.
Kindest Regards Pip @ Silver by Mail 0345 307 3297 contactus@silver.uk.com
Best company I have ever dealt with. They have a customer service team you can easily talk to, they are professional, polite and always ready to help. The jewellery is great, good value and different...
thank you for your feedback. Please be advised that the bracelet you purchased has been made using a natural stone which will vary in colour. Should you wish a more accurate colour representation in the future, for any natural stone, please contact customer services to advise them of this so that we can look to find the closest match for you.
Kindest Regards
Pip @ Silver by Mail